Top 12 Questions You Should Ask Disney World Cast Members

7. Are there any ride refurbishments happening?

This can be a question you can ask in advance over the phone, or in the parks. This is for you to know ahead of time, so when you get there you will not be disappointed that something isn’t open. There was a whole summer in 2007 when Haunted Mansion was shut down for refurbishment, and I’m sure the guests that didn’t know in advance were pretty upset once they got there. Be mindful as well that sometimes rides are just shut down because something wasn’t functioning properly. This happens often on the older rides like Splash Mountain or Pirates of the Caribbean. Be patient with cast members in those situations because they may know that a ride is shut down, but a lot of times they have no clue how long it will be out of service. If you have a FP+ reservation for that ride, and they haven’t already given you an exchange FP, go see guest relations and kindly ask if you can get a new one.