12 Guest Services We Can’t Do without at Walt Disney World

Disney Cast Members

12. Guest Relations

There are several Guest Relations locations throughout the Walt Disney World Resort. There is a location at Disney Springs and also at each of the four theme parks—one just outside each park and one inside each park. At any Guest Relations location, Guests are able to take care of many different kinds of “Dis-ness.” Is your MagicBand acting surly? A Cast Member at Guest Relations can determine the problem with your band and help you fix the problem. Do you need help with your FastPass+ selections or your character dining reservations? Head to Guest Relations, and you’ll leave with all of your questions answered. Did you buy 4-day tickets, but then decide you’ve just got to stay longer? You can upgrade (add days to) your theme park tickets at Guest Relations too.

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