12 Underappreciated Cast Member Roles at the Walt Disney World Resort

Guest Servivces

Guest Relations

Guest Relations cast members have one of the most difficult jobs in Walt Disney World, because any guest who is unhappy from a situation that took place anywhere in the parks is going to take out their feelings on Guest Relations. While this is of course part of the job for a Guest Relations cast member, chances are you are not the rudest guest they have encountered, and you are likely not aware of the full level of stress that these cast members can sometimes be under.


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