DiningDisney ParksDisney Springs

Disney World Begins Canceling Reservations Ahead of Major Closure

Guests Given Zero Notice Ahead of Time

Walt Disney World has reportedly begun calling guests to cancel Wolfgang Puck Bar & Grill reservations for dates after September 13 at Disney Springs, adding a significant new signal that the restaurant is nearing the end of its run. Cast Members making the calls are telling affected diners that the restaurant will not be open going forward, according to BlogMickey. Disney and Wolfgang Puck, however, still have not issued a public statement formally announcing a permanent closure.

The restaurant remains listed on both Disney’s official dining site and Wolfgang Puck’s website as of September 8, even as Disney’s reservation calendar stops offering dates beginning September 14. For guests with upcoming plans, the practical consequence is arriving before a public announcement.

wolfgang-puck-bar-grill
Credit: Disney

Disney World Is Reportedly Canceling Wolfgang Puck Reservations

The newest development goes beyond a reservation calendar simply showing no tables. BlogMickey reports that Walt Disney World Cast Members are proactively contacting guests whose Wolfgang Puck Bar & Grill reservations fall on dates beginning September 14 and canceling those bookings. Cast Members are also reportedly offering assistance with finding another restaurant.

The calls make the September 13 date considerably more consequential for guests. Inside the Magic previously reported on the expected September 13 closure after future availability disappeared from Disney’s system. The new cancellations now affect reservations that guests had already secured rather than only preventing new bookings.

Still, the wording needs to remain precise. A Cast Member telling a guest that a restaurant will no longer be open is strong operational evidence, but it is not the same thing as Disney publishing a closure announcement. As of September 8, neither Walt Disney World nor Wolfgang Puck has publicly explained the change or announced what comes next.

Wolfgang Puck the chef
Credit Disney

Disney’s Own Website Shows the Reservation Cutoff

Disney’s official Wolfgang Puck Bar & Grill page continues to identify the restaurant as a casual-dining location in the Town Center section of Disney Springs. It lists lunch and dinner service, describes reservations as strongly recommended, and continues to display the restaurant’s menus.

The unusual part is the booking calendar. According to the reported changes, availability ends after Sunday, September 13, with no bookable dates beginning Monday, September 14. That pattern is consistent with the cancellation calls now being made to guests who previously held later reservations.

Wolfgang Puck’s official website also still lists the Orlando Bar & Grill at Disney Springs, including its address and regular operating hours. In other words, the public-facing restaurant pages have not yet caught up with what guests are reportedly being told by phone.

That leaves Disney dining fans in an awkward window: the operational signals point toward a shutdown, while the two companies’ public restaurant pages remain live.

Wolfgang Puck Express sign featuring "pizza" and "salads" on display at Disney Springs, set against a vibrant, colorful tiled wall.
Credit: Disney Springs

Wolfgang Puck Has Been Part of Disney Springs Since 2018

Wolfgang Puck Bar & Grill opened at Disney Springs in November 2018, becoming a prominent table-service restaurant in Town Center. The concept combines the chef’s California-influenced style with Mediterranean touches, pizzas, pasta, comfort-food dishes, and cocktails.

Its current Disney menu still lists recognizable offerings such as the Puck Burger, Viennese Chicken Schnitzel, Rigatoni Bolognese, and several pizzas.

The apparent closure would arrive during a broader stretch of turnover at Disney Springs. Inside the Magic has tracked multiple Disney Springs location removals this summer, as well as changes to the district’s dining lineup. At the same time, new concepts have continued arriving, including Six Ravens, showing that the district is changing rather than simply contracting.

A classic theme park grilled cheese sandwich filled with gooey melted cheese and fresh tomatoes, served alongside crispy fries and a side of ketchup, perfect for enjoying between rides and attractions.

Canceled Reservations Create an Immediate Guest Problem

For guests with reservations after September 13, this is no longer an abstract restaurant-industry story. A canceled table can mean rebuilding part of an itinerary, particularly for travelers who selected Wolfgang Puck Bar & Grill for a celebration, a planned Disney Springs evening, or a meal outside the parks.

Disney Springs still has a substantial table-service lineup, and Cast Members are reportedly offering help with alternatives. Guests searching for replacements may want to review recent Disney Springs dining changes before choosing another location.

Travelers should check My Disney Experience and their email or phone messages rather than assuming an existing reservation remains intact. Disney’s dining pages also explain that individual restaurants carry their own reservation, cancellation, and modification policies, making it important to verify the status of any affected booking directly.

The key issue is communication. Guests are reportedly learning about the restaurant’s future through cancellation calls before Disney or Wolfgang Puck has published a broader explanation.

A vibrant salad packed with leafy greens, shredded cheese, and crunchy roasted chickpeas sits atop a ceramic plate—ready to energize you for a fun-filled day of theme park adventures.

What Happens After September 13 Remains Unknown

No replacement has been publicly announced for the Wolfgang Puck Bar & Grill space, and neither Disney nor Wolfgang Puck has publicly stated why reservations disappear after September 13. Until one of the companies issues a formal announcement, the permanent-closure status should be described as reported rather than officially confirmed.

For now, the timeline is clearer than the explanation: Disney’s booking system stops after September 13, guests with later reservations are reportedly receiving cancellation calls, and Cast Members are reportedly telling them the restaurant will not continue operating. Meanwhile, Disney and Wolfgang Puck still publicly list the restaurant.

The next meaningful development will be an official statement, a change to those public listings, or news about a replacement for the Town Center space. Until then, guests with upcoming Disney Springs dining plans should verify their reservations and be prepared to choose another restaurant if their Wolfgang Puck booking falls after September 13.

Emmanuel Detres

Since first stepping inside the Magic Kingdom at nine years old, I knew I was destined to be a theme Park enthusiast. Although I consider myself a theme Park junkie, I still have much to learn and discover about Disney. Universal Orlando Resort has my heart; being an Annual Passholder means visiting my favorite places on Earth when possible! When I’m not writing about Disney, Universal, or entertainment news, you’ll find me cruising on my motorcycle, hiking throughout my local metro parks, or spending quality time with my girlfriend, family, or friends.

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