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Disney Eliminates Virtual Queue System From Ride After Months of Controversy

The Fab Five characters in front of Disneyland Resort's Sleeping Beauty Castle
Credit: Disney

Changes have finally arrived for Disneyland’s Haunted Mansion.

Disney Haunted Mansion

Credit: Disney

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Disneyland has officially transformed the way visitors interact with one of its most beloved attractions, the Haunted Mansion. Guests can now experience the thrill of the ride with a return to the traditional standby queue, bidding farewell to the previous virtual queue that had been in place for some time. This change, which took effect on November 26, 2024, aims to enhance the experience of all guests by allowing them to wait in newly revamped areas designed for a more immersive approach.

The removal of the virtual queue system is particularly significant as it marks a shift towards a more straightforward and user-friendly experience. Previously, riders often found themselves anxious, continuously refreshing their phones to secure a spot through the virtual system. Now, they can leisurely make their way to the new standby areas, fostering a relaxed atmosphere while they await their journey through the haunted halls.

Madame Leota Haunted mansion

Credit: Disney

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The Haunted Mansion has been an iconic feature of Disneyland since its opening in 1969, captivating generations of guests with its unique blend of spooky thrills and whimsical charm. Over the decades, it has become a cornerstone of the theme park, inspiring countless memories and even spawning versions in Disney parks around the world. The attraction’s rich history is firmly etched in the hearts of visitors, and it continues to draw large crowds even today.

Part of the recent updates included significant changes to the original queue, aimed at revitalizing the guest experience. With the rise of virtual queuing, elements of the traditional wait were lost as guests were not able to enjoy the elaborate and quirky theming that the Haunted Mansion is known for. The renovation has allowed Disneyland to incorporate enchanting new areas that not only enhance the waiting experience but also immerse guests in the iconic atmosphere of the ride.

Haunted Mansion store

Credit: Disney

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The new standby queue for the Haunted Mansion is designed with structure and efficiency in mind. Guests will have the opportunity to experience a themed wait that reflects the quirky, haunted aesthetic of the attraction while also enjoying their time in line. The updated wait areas provide interactive elements and beautifully crafted scenery, ensuring that the anticipation builds in an engaging manner.

For those seeking a quicker way to board the doom buggies, the Lightning Lane option remains available. This allows guests to bypass the standby line for a nominal fee, should they choose to do so. This dual system of standby and Lightning Lane gives visitors the flexibility to decide how they want to experience the ride while accommodating the varying preferences of guests.

The most notable aspect of the updated queue system is the complete elimination of the virtual queue. By moving away from this model, Disneyland aims to reduce the stress associated with meticulously planning ride times and reservations. Instead, guests can now focus on enjoying the magical atmosphere that Disneyland has to offer, making the experience enjoyable and seamless for everyone.

While the Haunted Mansion embraces the new standby queue, guests should be aware that some attractions still rely on the virtual queue system. Currently, only a few rides, including Tiana’s Bayou Adventure and World of Color—ONE, continue to utilize virtual queues. This marks a significant reduction and a notable trend towards making Disneyland more accessible to all visitors.

About Luke Dammann

When at Disney world, Luke will probably be found eating with his favorite animatronic, Sonny Eclipse at Cosmic Ray's Starlight Cafe. When not at Disney World, Luke will probably be found defending Cosmic Ray's Starlight Cafe to people who claim "there are better restaurants"

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