For many visitors, dining at Walt Disney World is a chance to experience themed restaurants, creative cuisine, and over-the-top treats. But one new location is under fire after a guest shared a troubling experience that’s now drawing attention online.
According to a now-viral Reddit post, a guest dining at the recently opened Cake Bake Shop by Gwendolyn Rogers was shocked to find that their husband’s chicken entrée had been served completely undercooked—after he’d already finished eating most of it.
My review of cake bake shop (spoiler: it’s not a good review)
byu/EuphoricLemon11 inWaltDisneyWorld
The post paints a picture of what was supposed to be a celebratory birthday dinner gone completely sideways.
“We went to Cake Bake Shop for my husband’s birthday dinner a few days ago, he was served raw chicken,” the post begins. “The scary part is he had already eaten the entire cutlet before we realized it wasn’t cooked through.”
The guest explained that a fully cooked piece from a different cutlet misled them at first—until they noticed the other serving was visibly raw in the middle.
“There’s definitely some CLEARLY transparent meat around the vein and lots of pink,” the poster added. “Even if the chicken was cooked…the food was pretty darn bland and your money could be spent somewhere better.”
To make matters worse, when the server brought over a manager, the complaint was reportedly brushed off as “just a vein.” While the restaurant did remove the charge for the meal, the guest said that didn’t come close to easing their concerns—especially given that they have a suppressed immune system and feared the possibility of getting sick days later.
“We spent the whole night (and honestly the whole trip after that) worried about food poisoning,” the guest wrote. “Instead of celebrating, we were just stressed out and anxious.”
A Rough Start for a Pricey New Spot
The timing of this incident couldn’t be worse for Cake Bake Shop, which only recently opened at Disney’s BoardWalk after months of hype—and backlash. Before the doors even opened, fans were already raising eyebrows at the sky-high pricing. Early menus listed cake slices at $25–$26, with pies, breakfast items, and coffee drinks similarly priced at levels more common to boutique bakeries in upscale city centers than family-friendly tourist destinations.
After criticism spread across blogs and social media, the restaurant made minor adjustments. Some items dropped by a few dollars, others by a few cents. The Mixed Berry Cheesecake, for example, went from $26 to $18.99. A croissant that was originally listed for $12 now goes for $5.99. Still, many desserts—including the signature slices—hover around $22.99, and some prices even increased during the revision.
All of this only heightened expectations. When a restaurant markets itself as a luxury dessert destination, diners tend to expect perfection—from the presentation to the flavors, and definitely when it comes to food safety.
A Luxury Experience That Didn’t Deliver
On paper, Cake Bake Shop sounds like a dream: whimsical décor, handcrafted cakes, vintage-inspired tea service, and lakefront dining. The restaurant is filled with chandeliers, floral touches, and elegant glass cases full of towering slices of cake.
But beneath the pastel façade, recent reviews and social media chatter suggest that the reality may not be quite as sweet.
This latest raw chicken claim, in particular, has fans and foodies asking: how does a restaurant that charges nearly $23 for a single slice of cake allow something as basic—and dangerous—as undercooked poultry to leave the kitchen?
It’s a fair question. Whether you’re spending $12 or $120 on dinner, there’s no excuse for improperly cooked meat, especially chicken, which can carry serious health risks when not fully cooked. The fact that the diner in question had a compromised immune system makes the situation even more concerning.
The Reddit post also points out that the emotional toll lingered long after the meal itself.
“This was the night before our first park day,” the guest wrote, “and instead of celebrating, we were just stressed out and anxious.”
Cake Bake Has Work to Do
As of now, there’s been no official statement from the Cake Bake Shop or Disney regarding the incident. That silence is making some fans even more frustrated, especially given how quickly the brand positioned itself as a high-end option on property.
If the Cake Bake Shop wants to earn back trust—and justify its price tags—it needs to do more than offer photo-ready desserts. Food handling protocols, staff training, and proper guest communication should all be non-negotiable at a restaurant charging luxury prices.
Mistakes happen in the kitchen, but how they’re addressed makes all the difference. Brushing off raw chicken as a “vein” isn’t just incorrect—it’s careless, and it puts diners at risk.
When the Cake Bake Shop first announced it would bring its upscale desserts to Disney World, many fans were excited for something new and special. But “special” comes with a responsibility to deliver—especially at this price point.
For guests paying over $20 for cake, $10 for a cappuccino, and $30+ for entrees, the experience needs to be flawless. That means great service, consistent quality, and above all, safe food.
This isn’t just about one raw piece of chicken. It’s about whether Cake Bake Shop can live up to its image—and if Disney diners are getting what they’re paying for.
