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Epic Universe Opening Day Reveals Long-lasting ‘Wizarding World’ Issue

The gates of Epic Universe finally swung open, and fans came out in droves. Some were dressed in wizard robes. Others clutched wands and butterbeer. But all shared the same goal—be the first to experience Harry Potter and the Battle at the Ministry, the ride that was supposed to be Universal’s next big thing.

A large stone archway adorned with intricate carvings and a prominent eagle sculpture at the top, set against a partly cloudy sky with lamp posts and trees visible on either side.
Credit: Andrew Boardwine, ITM

By 9 a.m., the line was already five hours deep. Guests were pouring into the new Ministry of Magic section of the park, winding through the alleyways of Wizarding Paris with pure excitement. This was supposed to be a day to remember.

And it still will be. But for all the wrong reasons.

Just a few hours into the morning, the high-flying dreams of being immersed in a brand-new Wizarding World story came crashing down. The ride didn’t shut down with a big announcement or flashing lights. It just quietly… stopped. The status changed to “delayed,” and the line came to a standstill. Confusion spread quickly. Fans looked around, waiting for the line to move or for someone to explain what was happening.

But it didn’t move. And no one had clear answers.

This Isn’t the First Time the Magic’s Slipped

If you’ve been following this attraction’s journey, you know this isn’t exactly out of the blue. Even during previews, the Battle at the Ministry had trouble staying online. Technical hiccups, unreliable operations, and a brief Virtual Line experiment that fell apart just days in. For many, the hope was that Universal would iron out the issues before launch day.

That clearly didn’t happen.

The Wizarding World of Harry Potter inside of Universal's Epic Universe
Credit: Andrew Boardwine, ITM

And now, the pattern is impossible to ignore. Just like Hagrid’s Magical Creatures Motorbike Adventure at Islands of Adventure, which struggled for years with downtime, Universal has once again launched a wildly ambitious Wizarding World ride before it was truly ready.

The Rest of Epic Universe Is a Different Story

Elsewhere in the park, things went smoother. Stardust Racers was zipping along. Families were smiling their way through the How to Train Your Dragon land. And Celestial Park, with its lush gardens and interactive fountains, gave guests a peaceful space to recharge. But none of that could completely distract from the frustration brewing in Wizarding Paris.

How To Train Your Dragon: Isle of Berk at Epic Universe in Universal Orlando
Credit: Andrew Boardwine, ITM

Some guests gave up on the Harry Potter ride entirely. Others held out hope, waiting hour after hour in the sweltering heat. Most didn’t know what to do—should they cut their losses or keep standing in line for a ride that might not reopen?

The Real Problem Is Bigger Than Just One Ride

This isn’t just about a single attraction glitching on its first day. It’s about Universal continuing to push the envelope on what’s possible in theme park storytelling—and then learning the hard way that cutting-edge doesn’t always mean reliable. The Wizarding World has delivered jaw-dropping experiences, but it’s also racked up a reputation for being the least dependable part of the resort.

A person stands inside a large, ornate circular doorway with the words "IT'S ALIVE! IT'S ALIVE!" above. The entrance is decorated with twisting tree roots and gears, and features a glowing purple interior.
Credit: Andrew Boardwine, ITM

Epic Universe still has the bones to be one of the best theme parks ever built. It’s visually stunning, creatively bold, and full of promise. But this opening day breakdown feels like déjà vu—and not the magical kind. If Universal wants the Wizarding World to continue being its crown jewel, it’s going to have to find a way to make it run like one.

Because when the most anticipated ride of the year breaks down on day one… that’s a tough spell to cast away.

Andrew Boardwine

A frequent visitor of Walt Disney World Resort and Universal Orlando Resort, Andrew will likely be found freefalling on Twilight Zone Tower of Terror or enjoying Pirates of the Caribbean. Over at Universal, he'll be taking in the thrills of the Jurassic World Velocicoaster and Revenge of the Mummy

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