If you asked theme park fans ten years ago which resort reigned supreme, most would probably say Disney without hesitation. But now? It’s a different story. Universal Orlando has stepped up its game in a massive way, and there are several things it just does better than Disney World these days. As someone who loves both parks but isn’t afraid to call it like it is, here’s why Universal is currently winning in some pretty important ways.
First off, the thrills. Disney wants everyone to have a good time, which is great—but that means their thrill rides are often dialed back to appeal to younger audiences. Universal doesn’t do that. From VelociCoaster to The Incredible Hulk Coaster, they build rides that make your heart race and your stomach drop. It’s not just “all in good fun”—it’s actually intense. Even the character meet-and-greets go hard—like the raptor that stalks guests in Jurassic Park.
Then you’ve got the spooky season. Universal’s Halloween Horror Nights isn’t even in the same league as Mickey’s Not-So-Scary. It’s terrifying, theatrical, and incredibly detailed. Disney fans might argue that theirs is more kid-friendly, but Universal’s event is the gold standard for Halloween entertainment.
Another win? Universal’s drink refill system. Disney’s resort mugs are great… if you never leave your hotel. But at Universal, you can refill your souvenir cup at dozens of machines in the parks and hotels, choosing from a ton of different sodas or just grabbing cold water. You can even choose how many days you want to activate the mug for, which makes so much more sense than Disney’s flat-rate model.
Play areas are another overlooked category where Universal is ahead. While Disney has been tearing down playgrounds to build new attractions, Universal is opening creative new spaces like DreamWorks Land, which gives little kids places to play and explore without waiting in line. Add in existing favorites like Camp Jurassic and water zones like Me Ship, The Olive, and it’s clear Universal gets what families need.
Interactivity is more fun at Universal, too. You don’t need an app or a reservation to enjoy something magical. Grab a wand, walk around Diagon Alley or Hogsmeade, and actually cast spells. It’s immersive and personal in a way Disney’s MagicBand+ just doesn’t deliver. Plus, how can you beat spontaneous fun like talking to a wisecracking fountain or a haunted bus driver?
And let’s not forget the perks for loyal fans. Universal’s passholder program gives out actual freebies—magnets, lanyards, even chances to ride in parades. Discounts are more generous and apply in more places. It just feels like Universal is going out of its way to reward people who keep coming back, while Disney has made things feel more transactional in recent years.
In short, Universal is proving it’s not just the “other park” anymore. It’s carving out its own identity, doing what it does best—and sometimes, doing it better than Disney. With Epic Universe on the way, it might be time for Disney to take notes.
