Planning a Disney trip? You might wanna buckle up — because behind that magical curtain, things are getting messy.
Fans are sounding the alarm on what they claim are sneaky upsells from Disney reservation agents, with some guests saying they were flat-out lied to in order to tack on unnecessary vacation packages. Yikes.
THE MAGIC COMES WITH FINE PRINT
Sure, planning a trip to Walt Disney World is supposed to be fun. But let’s be real — between picking a resort, deciding whether to spring for a dining plan, navigating the new Lightning Lane Multi Pass, and dealing with park reservations (still a thing for some), things can spiral real quick.
Now imagine doing all that without a pro in your corner. No travel agent. No one to say, “Uh, maybe you don’t need to drop an extra $1,200 for breakfast with Mickey every day.”
GUESTS CLAIM: “I WAS LIED TO ON THE PHONE”
One Reddit user, an Orlando local and Annual Passholder, dropped a bombshell that has fans fuming. They said they booked a simple room-only stay — you know, no tickets needed — and called Disney to request a specific room location.
Instead of just adding the request? Boom. Hard sell mode activated.
“The Cast Member tried to get me to convert to a ‘package’ reservation, telling me I’d lose out on perks like free water park access. Which… is a total lie. I could see the perk right there in My Disney Experience.”
The post blew up with others chiming in — including ex-Cast Members — who confirmed call center agents now work on commission. That “friendly” sales pitch? It might just be someone trying to make their monthly numbers.
TRAVEL AGENTS TO THE RESCUE
Here’s what you should do: get a Disney-certified travel agent. They cost you nothing extra and can protect you from all this upcharge drama.
They’ll explain which add-ons are worth the money, watch for discounts that drop after you book, and they won’t feed you lines just to upsell a package you don’t need. Think of them as your vacation bodyguard.
WHY THIS MATTERS
Listen — Disney trips are already expensive. And if you’re getting duped into buying packages you don’t need (or that don’t even fit your plans), you could be wasting hundreds — even thousands — of dollars. All because someone on the phone wanted a commission.
Let’s be real: we love Disney. But this ain’t it.
FINAL TAKE: DON’T GET PLAYED
If you’re booking that dream Disney vacation, don’t get hustled. Do your homework. Use a travel agent. And if something sounds shady on a call? Hang up and try again.
You’re planning a magical trip — not buying a used car.
