Cast members are there to welcome and assist guests in any way they can, but it is not a part of their job description to discipline your unruly children, or rude adults. You can report to a cast member if someone breaks in line ahead of you, or if you feel someone is drunk and being loud and obnoxious, or behaving in an irrational manner. Let a cast member, who will notify security, handle the situation. Please do not try to interfere which may aggravate the unruly guest. As for unruly children, parents should be in control of their children’s behavior. No cast member is going to discipline a child, or even say anything negative to them. So, parents, please do not let your children cause a scene.