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1. Service
A friend that returned from his first Disney trip last year remarked that “the customer service is just incredible”. He was referring to the attentiveness of cast members at their resort, servers at restaurants and even security guards at bag check that took the time to speak with the children in the family about what rides they were looking forward to experiencing. From booking, to check in, park going to dining to shopping and spa hopping; Disney knows that details and service matter.
