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Universal Epic Universe Enforces Abrupt Ride Closure Effective February 8

Stardust Racers went dark again at Universal Epic Universe on Sunday, with half the dueling roller coaster unexpectedly shutting down and forcing guests into extended waits for a compromised experience.

The February 8 malfunction marked the latest setback for an attraction that's become synonymous with operational headaches since Universal Orlando Resort's third theme park opened less than a year ago. For several hours on Sunday, only one track operated—transforming what should be a head-to-head racing thrill into a solitary ride that defeats the entire purpose of the dueling coaster design.

Universal restored both sides by late afternoon, but the disruption adds another chapter to Stardust Racers' rocky operational history that includes a guest death and multiple high-profile breakdowns.

Technical Failure on Stardust Racers

Stardust Racers at night in Epic Universe
Credit: Universal Orlando Resort

Sunday's issues surfaced when one side of Stardust Racers stopped operating entirely. Social media documentation from X user @kdodgers24 captured the situation as it unfolded:

Im incredibly sad Stardust is only one sided again. But look how incredible the ops are

A video posted by the guest shows ride operators maintaining dispatch efficiency despite operating at only half their standard capacity. Queue times ballooned as throughput dropped dramatically. More significantly, the competitive racing element—the defining feature of Stardust Racers—disappeared completely when only one train could run.

Operations crews worked through the afternoon to diagnose and repair the cause of the shutdown. By approximately 4:00 p.m., both tracks were functioning again. The same Universal Epic Universe visitor posted an enthusiastic update:

WE ARE BACK BABY

No explanation came from Universal Orlando Resort regarding what triggered the partial closure or what repairs were necessary to bring the second track back online.

Becoming a Problem Attraction

In January, both roller coaster trains simultaneously got stuck in what's known as a “double valley.” Strong winds sweeping through Central Florida robbed the trains of momentum after a major drop. Without sufficient speed, neither could climb the next lift hill, leaving both stranded between sections of track.

Stardust Racers in Celestial Park at Epic Universe
Credit: Universal Orlando Resort

Universal had no choice but to bring heavy crane equipment into Epic Universe to manually extract the trains. The embarrassing breakdown kept Stardust Racers offline for nearly four days while engineers investigated and tested systems before reopening.

Fatal Incident Changed Everything

Technical glitches pale in comparison to the tragedy that struck Stardust Racers in September 2025. Kevin Rodriguez Zavala, a 32-year-old guest who used a wheelchair due to spinal atrophy, rode the coaster and lost consciousness during the experience. He died from what medical examiners described as “multiple blunt impact injuries.”

Stardust Racers in Celestial Park at Epic Universe
Credit: Andrew Boardwine, Disney Fanatic

Authorities classified the death as accidental, but Zavala's family rejected the implications that his disability played a role in the tragedy. They pursued legal action against Universal Orlando Resort, noting that Zavala had regularly ridden roller coasters at various theme parks without incident.

The lawsuit ultimately settled privately, with both parties agreeing to terms that weren't disclosed in court filings. Whether Universal paid a settlement remains unknown.

Accessibility Requirements Tightened

Zavala's death prompted Universal Orlando Resort to revise boarding policies across multiple attractions. Stardust Racers and several other intense rides now require guests to complete a few unassisted steps when transferring into ride vehicles.

Four children wearing red Mario hats and VR headsets sit in a universal theme park ride vehicle, holding steering wheels and looking excited and focused as they experience a thrilling virtual adventure.
Credit: Universal

The new restrictions effectively bar some wheelchair users and guests with certain mobility disabilities from experiencing these attractions, even if they previously rode them successfully. Universal framed the changes as safety enhancements, though disability advocates have questioned whether the policies genuinely reduce risk or simply limit liability exposure.

The stricter requirements apply to numerous high-intensity attractions throughout Universal Orlando Resort, not just Stardust Racers.

Have you visited Universal Epic Universe yet? In the comments, share your thoughts on the park with Disney Fanatic!

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

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