Disney World's Airport Luggage Transfer service just became available to a significantly larger portion of guests.
The service, operated by BagCheck, launched in 2025 as a pilot program covering Southwest Airlines flights. It has now expanded to include American Airlines and United Airlines. For guests staying at one of five Value Resort hotels and flying domestically on any of those three carriers, the service allows bags to be transferred directly between Orlando International Airport and the resort. You can use it on arrival, departure, or both.
Disney confirmed the expansion is part of ongoing efforts to grow the service and noted that additional airlines could be added in the future.
Here is a complete breakdown of how the service works and who can use it.
Who Is Eligible
The Airport Luggage Transfer at Disney is currently available to guests staying at five Value Resort hotels: Disney's All-Star Movies Resort, Disney's All-Star Music Resort, Disney's All-Star Sports Resort, Disney's Art of Animation Resort, and Disney's Pop Century Resort.
Flights must be domestic. American Airlines, Southwest Airlines, and United Airlines are the three participating carriers. International flights are not covered. Guests staying at Moderate or Deluxe resorts are not currently eligible.
Travel agents can help guests enroll, but the guest will need to retrieve their Disney Resort reservation number from the agent to register.
Arriving at Walt Disney World With the Service
Register between 30 days and 24 hours before your flight. You will need your Disney Resort confirmation number and your airline flight confirmation number. After registering, you receive a confirmation email that includes a link to track your luggage.
If you register more than seven days before your flight, luggage tags will be mailed to the address you provide during registration. If you have not received your tags within 72 hours of your flight, call BagCheck at 407-505-7443. If you register within seven days, no tags are mailed, but your bags will still be delivered. You do not need tags in hand for the bags to make it to your resort. The confirmation email is your tracking tool in either case.
At the airport, check in for your flight normally and drop your bags with your airline. After landing at Orlando International Airport, skip baggage claim and head directly to Disney transportation. Once at your resort, contact Luggage Assistance by calling from your room or visiting the desk in the lobby. Your bags may take up to four hours from your flight's arrival time to reach the hotel.
If your flight arrives after 11 PM, you have two choices: pick up your bags at baggage claim at Orlando International Airport, or wait up to four hours for BagCheck to deliver them to your resort.
If you check a bag at the gate, it will still be delivered to your resort unless you specifically request to collect it at your destination. Gate-checked bags do not require luggage tags.
Using the Service on Departure
Check in for your flight online starting 24 hours before departure and pay any baggage fees through your airline's app or website. Then bring your bags to Luggage Assistance in the resort lobby between 24 hours and 4 hours before your flight. Bring a valid government-issued photo ID. You can also call Luggage Assistance from your in-room phone for help with bags before drop-off. Luggage Assistance is available around the clock.
From there, head to the airport. You can skip the check-in counter and go directly through security. Your bags will be at baggage claim at your final destination when you arrive.
Boarding passes are not printed at bag drop. Have your boarding pass ready before you arrive to drop off your bags. If your flight is cancelled, your bag is automatically redirected to your new flight. For help after bag drop, contact your airline once the bags have left the resort.
What Should Stay in Your Carry-On
Disney recommends keeping the following items in your carry-on when using this service: medications, electronics including laptops, tablets, power banks, and cameras, perishable or heat-sensitive items, and important documents including passports and travel itineraries.
Strollers and car seats can go through the luggage transfer system if you choose, but if you want yours with you, check it at the departure gate and tell the gate agent you want to claim it at the gate of your final destination.
How This Affects a Disney Vacation
The arrival use case is where this service has the most obvious and immediate impact. Skipping Orlando International Airport baggage claim after a long flight, particularly with children, is a meaningful quality-of-life improvement. You land, you get on Disney transportation, you arrive at your resort. Your bags follow.
The four-hour delivery window means your luggage may not be waiting when you check in, but many guests find that arriving at the resort and heading directly to the parks, or the pool, or a dining reservation, while their bags make their way to the room is preferable to the alternative of waiting at a carousel.
The departure service is a cleaner end to the trip. The last morning of a Disney vacation is already the part nobody enjoys. Not having to manage bags to the airport removes one layer of that difficulty and lets the last few hours at the resort feel slightly less rushed.
For guests flying on American Airlines or United Airlines who have been watching this service and wondering when it would apply to them, the answer is now. The expansion also reinforces that this is a service Disney intends to continue building rather than keep as a narrow pilot. More airlines being added in the future means more guests will be eligible over time.
The service currently covers only the five Value Resorts. If you are staying at a Moderate or Deluxe property, you cannot use it yet, but the trajectory of the expansion suggests that coverage may broaden eventually.
If you are flying domestically on American Airlines, Southwest Airlines, or United Airlines and staying at one of the five participating Value Resorts, visit Disney's website or contact BagCheck at bcsupport@bagcheck.com or 407-505-7443, available between 7 AM and 11:30 PM Eastern Time, to register before your trip. You will need your Disney Resort confirmation number and your airline confirmation number. Register at least 24 hours before your flight and up to 30 days in advance.
