Slinky Dog
Credit: Disney

Disney Makes Policy Change for Rider Switch Service

One of our favorite services offered at Walt Disney World is the Rider Switch Service. With kids, we’ve used the service many times. If someone in your party can’t or doesn’t want to go on a ride, you don’t have to miss out! For example, a child may not meet the height requirement or is simply too scared to experience the attraction. With Rider Switch, one adult can wait with the non-rider (or riders) while the rest of the party waits in line to enjoy the attraction. When the other adult returns, they can supervise the non-riding guest, and the waiting adult can board the attraction through the FastPass line without having to wait in the Standby line again. Of course, no one want to ride an attraction alone while their family waits for them. So, Disney has always offer up to 2 guests to enter the FastPass line with the guest that has the Rider Switch pass – meaning three people in total could use the pass. Disney has now made a slight change to the policy.

Credit: Disney

As with any special service offered at Walt Disney World (especially one that helps you skip the line), you have certain people that will abuse the system. Unfortunately, the Rider Switch Service is one of those experiences that gets misused often. Disney has changed the Rider Switch policy in hopes of stopping the misuse. An update on the Disney website states, “Please note that if the person in party 2 waited alone with the child or non-riding Guest, the number of Guests who may join him or her and ride again is limited.” They have removed the 3 person allotment from the website.

Tower Of Terror

Of course, this doesn’t mean that three people won’t be allowed to use Rider Switch together. Disney would previously be very flexible with Rider Switch and sometimes allow more than 3 guests to go from time to time. Now, it looks like the policy is being taken more seriously in hopes of cutting down on the misuse of the system.

About Mike and Jamie Sylvester

We are Disney nerds. Two kids at heart who love the magic and the memories of Walt Disney World! We follow all things Disney and have great experiences with Disney Vacation Club and RunDisney events in particular. We enjoy the vacations, day trips, weekend getaways and geek out over the planning of such events. From lodging to dining to Fastpasses we have a spreadsheet for every occasion. Mike’s frivolous Disney goal is to acquire a magic band of every style while Jamie’s goal is to experience as many Disney desserts as possible. Usually there isn’t a day that passes without some discussion of the master plan of our next trip to the happiest place on earth. Most people think we’re normal – until they travel to Disney with us. We have been married for 16 years and are blessed with a daughter and a son who have already learned the importance of planning ahead! As a family we thoroughly enjoy the magic and the memories at Walt Disney World and are here to help others experience the magic as well.