Disney Makes Policy Change for Rider Switch Service

Slinky Dog
Credit: Disney

One of our favorite services offered at Walt Disney World is the Rider Switch Service. With kids, we’ve used the service many times. If someone in your party can’t or doesn’t want to go on a ride, you don’t have to miss out! For example, a child may not meet the height requirement or is simply too scared to experience the attraction. With Rider Switch, one adult can wait with the non-rider (or riders) while the rest of the party waits in line to enjoy the attraction. When the other adult returns, they can supervise the non-riding guest, and the waiting adult can board the attraction through the FastPass line without having to wait in the Standby line again. Of course, no one want to ride an attraction alone while their family waits for them. So, Disney has always offer up to 2 guests to enter the FastPass line with the guest that has the Rider Switch pass – meaning three people in total could use the pass. Disney has now made a slight change to the policy.

Credit: Disney

As with any special service offered at Walt Disney World (especially one that helps you skip the line), you have certain people that will abuse the system. Unfortunately, the Rider Switch Service is one of those experiences that gets misused often. Disney has changed the Rider Switch policy in hopes of stopping the misuse. An update on the Disney website states, “Please note that if the person in party 2 waited alone with the child or non-riding Guest, the number of Guests who may join him or her and ride again is limited.” They have removed the 3 person allotment from the website.

Tower Of Terror

Of course, this doesn’t mean that three people won’t be allowed to use Rider Switch together. Disney would previously be very flexible with Rider Switch and sometimes allow more than 3 guests to go from time to time. Now, it looks like the policy is being taken more seriously in hopes of cutting down on the misuse of the system.

About Jamie Sylvester

I'm a Disney nerd! A kid at heart who loves the magic and memories of Walt Disney World. I follow all things Disney and enjoy the vacations, day trips, and weekend getaways, and geek out over the planning of such events. My goal is to experience as many Disney desserts and cocktails as possible! Married to another Disney nerd and blessed with a daughter and son, we thoroughly enjoy the magic at Disney and are here to help others experience the magic as well.

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