A magical stay at Walt Disney World Resort turned into a nightmarish experience for one family when an inebriated stranger allegedly attempted to break into their Disney Resort hotel room. The incident, which took place at Disney’s Pop Century Resort, has sparked concerns about guest safety and security protocols at one of the most popular family vacation destinations in the world.
A Frightening Encounter at Disney’s Pop Century Resort
Disney’s Pop Century Resort, a Value Resort known for its colorful theming and proximity to the Disney Skyliner, became the backdrop for an unsettling encounter for one family. A Reddit user, u/jrtasoli, shared their experience in response to a thread about issues at Walt Disney World Resort hotels. According to the guest, an intoxicated individual tried to break into their hotel room, but their concerns escalated due to an alleged lack of response from Disney’s security team.
The lack of immediate action was not the only source of frustration. The guest reported that attempts to address the issue with Walt Disney World Resort management the following day were met with indifference.
“Next day I tried to talk to the manager but they blew me off (possibly because of my age, I was in my early 20s then),” the guest said. “Eventually I called and emailed and got a refund + future stay. Took a lot of persistence to break through the runaround.”
Trouble at Your Walt Disney World Resort Hotel?
If you have concerns about your Disney Resort hotel stay, Inside the Magic recommends contacting Guest Services directly if on-site staff fail to resolve your concerns. For ongoing issues, guests can call (407) 939-2273, while those needing to address past experiences can contact Guest Services at (407) 939-6104.
What’s the wildest thing that’s happened on your Walt Disney World Resort vacation? Share your experience with Disney Fanatic in the comments.
Please note that the story outlined in this article is based on a personal Disney Parks guest experience. No two guest experiences are alike, and this article does not necessarily align with Disney Fanatic’s personal views on Disney Park operations.
