Just when you thought Virtual Queues were a thing of the past, Disney World has quietly brought them back—though not in the way you might expect.
The system, once infamous for deciding who could ride Disney’s newest headliners, was retired after years of complaints and frustration. Attractions like TRON Lightcycle / Run moved to standby lines and Lightning Lane access, leaving many guests relieved to never have to wrestle with the My Disney Experience app again. But Disney has found a new use for the tool, and it’s already sparking plenty of debate.
Pin Collectors Feel the Change
Every Tuesday at EPCOT, Disney releases limited-edition collectible pins. These events can draw massive crowds of eager fans, along with resellers hoping to scoop up as many as possible. In the past, this meant snaking lines, complaints of cutting, and hours spent standing in the sun. To curb the chaos, Disney rolled out a Virtual Queue during a recent release of the Disney Artist Collection by Alex Maher. Guests used the app to secure a return time at Port of Entry, where they could buy the pins and even meet the artist.
Other pins launched through a standard line at Disney Traders, but the most popular designs were locked behind the Virtual Queue. Disney hasn’t made an official announcement, but all signs point to the system sticking around for these Tuesday drops.
Joining the Queue
The process mirrors how it once worked for rides:
-
Scan a QR code to join
-
Get a text confirming your spot
-
Wait for a push notification when it’s your turn
-
Head to the designated store to buy your pins
It’s efficient—but just as unforgiving as it used to be. If you’re late, you could miss out entirely.
Fans Can’t Agree
Supporters argue the system makes the process smoother, keeps lines short, and limits reseller dominance. Critics, on the other hand, feel it’s another digital headache. They’d rather stand in a physical line than risk losing their chance because of timing or technology issues.
Could Virtual Queues Spread Again?
Disney’s willingness to bring back the system—even in this limited way—suggests they haven’t completely closed the book on Virtual Queues. Today, it’s for pins. Tomorrow, it could be for special meet-and-greets, dining events, or maybe even new attractions.
Whether you cheer its return or dread it, the fact is clear: Virtual Queue has found its way back to Walt Disney World, at least once a week. And if you’re a pin collector, it might be the only way you’ll get your hands on the next big release.
