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Fans Share Strong Reaction to Haunted Mansion Addition

A new addition to the Haunted Mansion at Disneyland is causing an uproar among Disney fans, who have largely expressed their disappointment and frustration with the recently unveiled Madame Leota’s Somewhere Beyond gift shop. The shop, which will open next year, has been met with almost universally negative reactions, even though it isn’t fully finished yet. In a community that’s known for debating and debating changes to Disney parks, this particular addition seems to have struck a rare chord of unified disapproval.

Changes to the Haunted Mansion are nothing new—over the years, the attraction has seen various updates and overlays, from seasonal transformations like the “Haunted Mansion Holiday” to updates in special effects and ride elements. While these changes often spark mixed opinions, most fans are usually divided in their reactions. The Madame Leota gift shop, however, is unique in that it seems to be the first major change that fans of the ride can agree on disliking.

Concept art for the carriage house-style gift shop and courtyard area.
Credit: Disney Parks Blog

A Clash of Atmosphere and Commercialism

The primary concern among fans appears to be the jarring contrast between the Madame Leota gift shop and the Haunted Mansion’s classic, eerie atmosphere. Located at the entrance to the attraction, the shop is named after the psychic medium Madame Leota, whose floating head and voice guide riders through the ghostly mansion. However, the shop’s barn appearance and heavy merchandise focus feel out of sync with the haunting, timeless ambiance that the ride is known for.

The shop, which features an array of Haunted Mansion-themed products including clothing, toys, and home décor, has been criticized for its commercial tone, with many fans feeling it detracts from the immersive experience that the Haunted Mansion provides. In particular, the positioning of the store right at the entrance to the ride has been a major point of contention.

Still Under Construction

Compounding the frustration is the fact that Madame Leota’s Somewhere Beyond gift shop is still a work in progress. Reports from guests visiting the park suggest that some areas of the shop are unfinished, leaving visitors with the impression that Disney rushed to open the store before it was fully ready. This sense of incompleteness has only fueled the negative sentiment.

A gothic-style haunted mansion at night, reminiscent of Disneyland's eerie charm, is illuminated by subtle lighting. A vintage carriage is parked outside, and a ghostly figure in transparent clothing enhances the spooky atmosphere. Majestic green trees frame this chilling scene.
Credit: Disney

The Haunted Mansion is one of Disneyland’s most beloved and iconic attractions, and it’s clear that any changes to its experience are bound to attract significant attention. Fans have expressed a deep sense of ownership over the ride and its atmosphere, and for many, any alteration—no matter how small—feels like a violation of the magic they’ve come to love.

Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.

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