Guest Awarded $100,000 for Lawsuit Over Bed Bug Bites at Disney Resort

Bed bugs are not something that anyone wants to deal with while traveling, but unfortunately, they can strike at any type of hotel, even if they have never been an issue at the property before. For one Guest’s stay at the Disneyland Hotel, however, a bug bite incident ultimately led to a massive payout following a lawsuit against the Disneyland Resort.

Disneyland Hotel

Credit: Disney

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The Los Angeles Times confirmed that Ivy Eldridge, a Guest at the Disneyland Resort in 2018 who suffered bed bug bites she alleged came from her hotel room at the Disneyland Hotel, has received a $100,000 settlement from the company.

According to Eldridge, the bug bites not only impacted her time visiting Disneyland with her family, but experiencing the bites on her back and neck also led to severe physical and mental distress, and caused her to take unpaid time away from work.

Credit: Disney

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A Disney spokesperson told the LA Times, “We have robust preventative measures in place so that our guests are comfortable and safe during their hotel stays.”

The settlement was ultimately agreed to as it was the best possible solution for the company to avoid litigation that could be quite costly, as well as the employment of entomologists to prevent further bed bug issues.

While bed bug issues are incredibly problematic, it’s an issue that can be found in all types of accommodations from motels to five-star resorts all around the world. Bed bugs, and their ensuing bites are incredibly scary, and when bed bugs are found at the beginning of a Guests’ stay, hotels at both Disneyland and Walt Disney World would ordinarily remove the Guest from the affected room and provide them with new clothing if needed.

Disneyland Sleeping Beauty Castle

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Bed bug issues are not the norm at Disney resorts, but to be on the safe side (at Disney and when traveling in general) you can always pull up the corners of the mattresses in your room and look for signs of bugs. If you spot bugs, report them to the hotel as soon as possible so they do not end up in your clothing or suitcases, and so you can be moved to a new room.

About Brittany DiCologero

Brittany is a New England-based writer focused on the history of the Walt Disney World Resort. She is the author of "Red, White, and Disney: The Myths and Reality of American History at the Walt Disney World Resort," and "Brittany Earns Her Ears."

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