Universal Studios

Less People Are Visiting Universal Studios, but Comcast’s President Isn’t Worried

Guests didn’t show up at Universal Studios the same way they did last year. Will this change with Epic Universe on the rise?

A couple takes a selfie in front of the "Universal Studios Glamor Tram."
Credit: Universal

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During the first quarter of 2025, Universal Studios theme parks reported a noteworthy decline in both attendance and revenue, as highlighted in Comcast’s latest quarterly report. The figures indicated a significant drop of 5.2% in theme park revenue compared to the same quarter in 2024. This downturn has raised concerns among stakeholders and excited conversations within the theme park community.

Several key factors have contributed to this dip in attendance. Universal’s president, Mike Cavanagh, mentioned that lower guest attendance was primarily responsible for the reduced revenue.

Additionally, the impact of natural disasters, particularly the Hollywood wildfires, played a role in deterring visitors during this period. These aspects presented challenges for a company that thrives on vibrant guest experiences and high foot traffic.

Factors Impacting Attendance

Crowds bustle around the entry archway to Universal Studios Japan at nighttime
Credit: Dick Thomas Johnson, Flickr

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The influence of the Hollywood wildfires cannot be overstated, as they have created a ripple effect across various sectors, including the entertainment and tourism industries. This unfortunate situation likely led to a decrease in visitor confidence, prompting potential guests to reconsider their travel plans. Coupled with seasonal variations, which naturally lead to fluctuations in visitor numbers, these factors have complicated Universal Studios’ ability to attract crowds consistently.

Seasonal trends often play a pivotal role in theme park attendance. For instance, during certain months, families may prioritize vacations to destinations based on historical weather conditions, holidays, or other events. Such variations can significantly impact visitor numbers and, consequently, revenue figures. However, with the upcoming opening of Epic Universe, there are predictions that Universal Studios could experience a rebound in attendance as excitement builds and guests are drawn back into the parks.

Set to open its gates on May 22, 2025, Epic Universe has already generated significant anticipation among theme park enthusiasts. This new addition is poised to be one of the most ambitious projects in the history of the theme park industry, featuring a host of innovative attractions designed to captivate visitors. With rides and experiences already being touted as some of the best in the country, it is expected that Epic Universe will turn the tides for Universal Studios.

The new park is anticipated to attract a diverse array of guests, including families looking for fresh experiences and avid theme park fans ready to explore the latest attractions.

Comparatively, Disney will feel the pressure to respond strategically to this new competition. Not only will Universal’s significant investment potentially shift the balance in the industry, but it may also force rival parks to innovate and enhance their offerings to retain loyal visitors.

In light of the competitive dynamic unfolding between Universal Studios and Disney, both companies are poised to adjust their strategies. Disney, recognizing the potential impact of Epic Universe’s opening, is likely to implement various promotional strategies to retain its visitor base and keep the competition at bay.

For instance, the introduction of new discounts and special offers may be a tactic to draw guests during the summer, especially as they brace for the anticipated influx of visitors to Universal’s new park.

As Universal continues to build its position in the market, it is essential to consider the long-term implications of both parks’ strategies. They are bound to shape consumer choices and set trends in the theme park sector. With Universal’s advancements and ongoing innovations, it seems that the future holds exciting possibilities for both parks.

Luke Dammann

When at Disney world, Luke will probably be found eating with his favorite animatronic, Sonny Eclipse at Cosmic Ray's Starlight Cafe. When not at Disney World, Luke will probably be found defending Cosmic Ray's Starlight Cafe to people who claim "there are better restaurants"

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