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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Guest Relations Guest Relations cast members have one of the most difficult jobs in Walt Disney World, because any guest who is unhappy from a situation that took place anywhere in the parks is going to take out their feelings on Guest Relations. While this is of course part of the job for a Guest Relations cast member, chances are you ar
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Quick service cast members Like merchandise, quick service is a role that is obviously duplicated in the real world outside of Walt Disney World. However unlike other locations in the real world, quick service cast members at Walt Disney World are not only held to higher standards by guests, but are also likely working with more guests pe
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Attractions Attractions cast members roles’ include a wide variety of tasks, some of which are very safety critical. Seat belt checks, height requirements, and even crowd control or having cast members around the perimeter of the certain shows or fireworks locations are all part of ensuring guest safety. While guests may think of attracti
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Entertainment cast members Cast members who work in entertainment, particularly those who might be close friends with some of our favorite Disney characters are clearly underappreciated by guests who do not use character integrity, both in the parks and in other public places (including the internet). Character integrity means that the ch
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Lifeguards Lifeguards are always appreciated when guests physically see them jump into the water and save someone’s life, but not when they are just monitoring the pool. It might seem like lifeguarding is an “easy” job, allowing the cast members to hang out by the pool all day, but they are constantly looking at the entire swimming area t
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Housekeeping Housekeeping cast members work very hard to ensure that guest hotel rooms are cleaned each day while they are out enjoying the parks. The lack of appreciation here is evident due to the amount of guests who do not feel the need to tip these cast members– which is customary to do when traveling in the US, and greatly app
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Character Attendant Character attendant can easily be one of the most fun and entertaining roles, but there is one part of this role that is always difficult– cutting the line for a given character meet and greet. While cast members do not let the rude things guests say get to them, cutting the line for a character can often result
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Merchandise In my opinion, merchandise cast members are only underappreciated because many guests do not realize what their roles actually entail in addition to ordinary retail operations. Merchandise cast members also sometimes double as food service, crowd control, and in the case of Dinoland USA even carnival game operators!
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
Custodial Every custodial cast member I know actually does thoroughly enjoy his or her role, however many guests still go out of their way to make their work difficult. For instance, guests who leave trash on the ground where they were sitting after a parade, are probably not appreciating custodial cast members as much as they probably sh
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12 Underappreciated Cast Member Roles at the Walt Disney World Resort
PhotoPass PhotoPass may initially seem like a surprising addition to this list, however there are a couple of reasons why I think some of the difficult parts of their role go underappreciated. Guests typically only interact with PhotoPass cast members for a few seconds at a time, but for the rest of their day, these cast members may be ou
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