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Disney Guest Warns of Unintended Issues With ‘Pay it Forward’ Acts

At Walt Disney World, where magic is woven into every experience, the kindness of guests often shines through. One popular tradition that has emerged among Disney fans is the “pay it forward” trend. This practice involves leaving unused items—like snacks, diapers, water bottles, or even strollers—for other guests to use, offering a moment of unexpected generosity.

While the intention behind these gestures is noble, a recent social media post has sparked a conversation about the unintended consequences of this trend, particularly for guests with disabilities.

Disney Changes Disability Pass
Credit: Disney

Related: Guests with Invisible Disabilities Affected by Disney DAS Limitations

What Is the Pay It Forward Trend?

Paying it forward is a tradition built on the spirit of generosity. At Disney resorts, guests often leave behind perfectly good items they no longer need, placing them in hallways for others to take. For some, these items can make a big difference—especially for families trying to navigate the rising costs of Disney vacations.

Water bottles, unopened snacks, baby formula, and even larger items like strollers are among the commonly shared goods. It’s a heartwarming practice that embodies the community spirit Disney fosters. However, as this trend grows, questions about its impact on accessibility and safety have come to the forefront.

An adult and young guest interact with Mickey Mouse at a Disney restaurant
Credit: Disney

A Wheelchair User’s Perspective

Recently, a Facebook post by a Disney guest shed light on a less-considered aspect of paying it forward. The poster, who is a full-time wheelchair user, explained how leaving items in hallways can inadvertently create barriers for disabled guests:

“As a full-time wheelchair user (non-ambulatory), I am writing this post politely and in good faith, knowing that most people engage in this practice out of kindness and a desire to help others. I fully believe that if people knew the unintended consequences, they would reconsider.

Many of you have probably noticed or participated in the growing trend of leaving unused items in resort hallways for other guests to take—items like packs of water bottles, unopened snacks, diapers, baby formula, or even larger things like strollers. This is often framed as a way to ‘pay it forward’ and help other families, especially with the rising costs of Disney vacations. The intention is undeniably good.

However, as a full-time wheelchair user and a parent, I want to share another perspective that might not be as obvious. For people like me, our wheelchairs are not just tools—they are our legs. When hallways are blocked, even partially, it creates significant barriers. Unlike ambulatory guests, we can’t simply step around obstacles. Instead, we’re forced to find alternative paths or ask others to move things for us. Simply existing in the world is already difficult enough for us, and Disney World vacations are about ten times more exhausting for us than for other guests, so this added, unnecessary barrier to safe access in our accommodations becomes hurtful and frustrating.”

In a Facebook post about a growing trend at Walt Disney World, the author, a full-time wheelchair user, sheds light on how leaving useful items in resort hallways—intended as a "Disney World Pay It Forward" act—can inadvertently create obstacles and frustrations for those with mobility challenges.
Credit: Facebook

Related: Strangers at Disney Help Terrified Guest “Conquer” Fear

A Divided Response

The post, which gained traction before being deleted, sparked a flurry of reactions. Many Disney fans expressed gratitude for the perspective, acknowledging they hadn’t considered the potential issues caused by their actions. Others vowed to be more mindful, promising to avoid placing items in hallways and opting for safer sharing methods.

However, not everyone agreed. Some commenters argued that Disney’s resort hallways are wide enough to accommodate leftover items and wheelchair users simultaneously. Others felt that the post unfairly criticized an act of kindness meant to help others.

This divide illustrates the challenges of balancing goodwill with practicality in a bustling, diverse environment like Walt Disney World.

is Disney's disability program ending
Credit: Disney

How to Pay It Forward Considerately

The spirit of paying it forward remains a meaningful part of the Disney experience, but there are ways to ensure this tradition doesn’t unintentionally inconvenience other guests. Here are some tips for thoughtful sharing:

  1. Use Designated Areas: If possible, leave items at a resort’s front desk or another designated spot for redistribution.
  2. Keep Hallways Clear: Avoid placing items directly in pathways or high-traffic areas. Consider leaving them in corners or against walls where they won’t obstruct movement.
  3. Coordinate Through Online Groups: Many Disney fan communities on social media have platforms for sharing items. This allows you to connect directly with families in need without creating clutter.

A Lesson in Empathy and Awareness

The conversation around paying it forward at Disney is a reminder that even the kindest acts can have unforeseen impacts. Navigating an already bustling environment like a Disney resort can be exhausting for wheelchair users and others with mobility challenges. Adding unnecessary obstacles, even unintentionally, only makes the experience more difficult.

Disney Disability access service pass
Credit: Disney

By fostering awareness and empathy, the Disney community can continue to spread magic in ways that are inclusive and considerate. Simple adjustments can ensure that paying it forward truly benefits everyone, allowing this heartwarming tradition to continue without creating unintended hardships.

A Magical Balance

Disney vacations are about creating joy and sharing moments of kindness, and the pay-it-forward trend embodies that spirit. However, as this recent discussion shows, it’s important to approach such gestures with a broader perspective, ensuring that all guests can enjoy the magic without barriers.

What are your thoughts on the pay-it-forward trend? Have you participated, and will this perspective change how you approach it? Let us know in the comments below!

Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!

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