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Disney Guests Express Outrage Over $20 Ice Cream Sundae Price

A hand holds up an ice cream cone with two scoops of orange-colored ice cream and chocolate cookie ears in front of a castle with blue turrets, against a clear blue sky. With colorful patterns on the cone, this treat perfectly captures the joy of a Disney vacation.
Credit: Disney

Recent reports have surfaced indicating that guests at Disneyland Resort are expressing significant outrage over the price of a seasonal ice cream sundae costing $20.

The Hocus Pocus-themed Witch’s Hat Sundae, which features mint chocolate chip ice cream, hot fudge, whipped cream, and a chocolate cone shaped like a witch’s hat, has sparked a heated debate about the cost of dining experiences within the park.

Hocus Pocus calming circle improvised

Credit: Disney

Many guests have taken to social media platforms like Reddit to voice their shock upon discovering the price of the sundae. One user noted their surprise at the steep price, especially given that a similar sundae is available for under $12 at a nearby location. This has prompted discussions about whether the experience at Ghirardelli justifies the higher cost.

Furthermore, opinions among visitors seem divided over the balance of quality and price. While some argue that Ghirardelli’s high-quality ingredients warrant the increased price, others are more inclined to choose alternatives that provide similar experiences without the added expense.

Stitch Ice Cream

Credit: @DisneyEats, Instagram

Halloween Festivities at Disney

As Halloween approaches, Disneyland Resort is bustling with seasonal events and activities. The festivities are in full swing, with offerings including the Haunted Mansion Holiday and Guardians of the Galaxy – Monsters After Dark attractions. Guests also have the opportunity to enjoy Halloween cavalcades and special programs like the Halloween Screams fireworks display.

In addition to activities, Disney has introduced numerous limited-time food and beverage offerings for the season. Specialty popcorn buckets and themed sippers have been very popular among guests. The seasonal delights at Disneyland aim to enhance the guest experience during this festive time, while also providing a myriad of options for dining and snacks throughout the park.

A swirled soft-serve ice cream cone in a clear plastic cup, featuring a mixture of creamy white and orange colors. The cup sits on a wooden surface with green foliage in the background, topped with a small white wafer featuring a minimalist illustration of a dancing figure.

Credit: Disney

Disney Ice Cream Prices are Ice Cold

The outrage over the price of the Hocus Pocus sundae has triggered extensive discussions on platforms like Reddit. Guests expressed a range of reactions, with many feeling that the cost was excessive. Comments highlighted a comparison with similar products, emphasizing how guests can save money by opting for different locations within the park.

However, there are also sentiments recognizing Disney’s brand value and the unique experiences it offers. This divide represents a larger trend in guest expectations, where visitors anticipate a premium experience but also seek value for money.

The Ghirardelli Soda Fountain & Chocolate Shop, known for its premium products, has defended its pricing by highlighting the quality of its ingredients. Followers of the brand note that the upscale nature of Ghirardelli products justifies the higher price point, arguing that the experience is distinct from that at budget-friendly competitors like Clarabelle’s Hand-Scooped Ice Cream.

A smiling family of three, wearing Mickey and Minnie Mouse ears, stands in front of an ice cream shop. They're happily holding colorful ice cream cones and the woman in the center is showcasing her phone. The scene suggests a fun day at a theme park.

Credit: Disney

Despite these justifications, many consumers remain unconvinced. The debate about whether guests should pay a premium for specialty items continues, especially when alternative options are available nearby for less. This incident underscores an ongoing conversation about the equilibrium between quality and pricing in entertainment venues, with guests more informed than ever about their choices.

Overall, as Disneyland continues to roll out seasonal offerings, the guest discussion surrounding price and value remains a critical topic among patrons, reflecting larger industry trends focused on consumer experiences, expectations, and overall satisfaction.

About Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!

One comment

  1. Good God Almighty! People really need to stop and think before complaining about every single thing at Disney parks! If your not happy with the price of an item, then don’t get it. Sure $20.00 for an ice cream sundae is a bit expensive, but instead of complaining about the price, just keep walking and buy yourself an ice cream bar instead!

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