A recent incident at Disneyland Resort has sparked discussion about theme park ride etiquette and safety after a guest called out another rider for filming with their phone while on Matterhorn Bobsleds. The intense exchange, shared on an online forum, has divided opinions on whether the reaction was justified or an overreaction.
Guest’s Frustration Over Phone Use on Ride
The situation unfolded when a rider noticed a teenager in front of them holding their phone above their head, recording throughout the high-speed roller coaster. Concerned about the risk of a loose object becoming a hazard, the guest shouted at the teen, urging them to put the phone away. The rider later defended their outburst, emphasizing the potential danger:
“Seriously though, I’m not. This coaster is rough, and you are at a high risk of losing that phone and it SMASHING MY FACE! Put the phone down!!!!”
Matterhorn Bobsleds is known for its bumpy track, sudden turns, and fast speeds. Like many thrill rides at Disneyland, the attraction has clear rules against loose objects, including handheld phones. Ride signage and cast member announcements remind guests to secure their belongings before boarding.
AITAH for screaming at the teen in front of me on Matterhorn for holding their phone up above their head recording the entire time?
byu/onetwentyonegigawatt inDisneyland
Disneyland’s Stance on Loose Items
Disneyland Resort enforces strict policies prohibiting guests from holding phones, cameras, or any unsecured objects at certain attractions. Rides such as Matterhorn Bobsleds, Big Thunder Mountain Railroad, and Space Mountain discourage filming while in motion to prevent potential safety hazards.
Despite these warnings, some guests continue to disregard the rules, leading to close calls with flying objects. Many riders have reported instances where phones, sunglasses, or hats have slipped from guests’ hands, creating risks for those seated behind them. In some cases, guests have even been struck by airborne items.
Are Theme Parks Cracking Down on This Issue?
The problem of guests using their phones on rides is not exclusive to Disneyland. Other theme parks, such as Universal Studios and Six Flags, have introduced stricter policies to combat the issue. Some attractions now require guests to store personal items in designated pouches or lockers before boarding.
While this particular Matterhorn Bobsleds incident resulted in a heated verbal exchange rather than an injury, it underscores the importance of following safety guidelines. Disneyland encourages all visitors to adhere to park rules, not only for their own protection but also for the safety of fellow guests.
Would you have reacted the same way? Have you ever witnessed someone using their phone on a high-speed ride? Share your thoughts in the comments!