Disney Pulls Over 4,000 Holiday Products Amid Defect Concerns

Disney has issued a merchandise recall during one of its busiest shopping seasons.

Known for its highly sought-after items, Disney merchandise consistently generates crowds, with guests eager to grab the latest products. To maintain order and control the chaos that often accompanies new releases, Disney has implemented virtual queues and exclusive passes at its parks. Without such measures, lines have been known to stretch for hours, with some guests waiting up to eight hours to purchase in-demand items.

Credit: Yuichi Sakuraba, Flickr

At Tokyo Disney Resort, this holiday season has seen an unprecedented demand for Christmas merchandise, so much so that some items are reportedly back ordered until May 2025. This surge in demand has fueled concerns about resellers, who buy bulk quantities of popular merchandise only to resell it at inflated prices on third-party platforms.

The issue has become so significant in recent years that the resort’s operator, the Oriental Land Company, has taken steps to limit how often guests can shop. To curb excessive purchases, the resort has implemented several protocols, including limiting the number of store entries per guest through ticket checks and restricting the number of items one can buy per transaction.

Credit: Tokyo Disney

These measures are designed to ensure that merchandise remains available to as many guests as possible while deterring resellers – although, judging by the fact that items continue to sell out at such a rapid rate, they’re not always entirely effective.

Tokyo Disney Resort Merchandise Recall

To add yet another layer of stress to the festive shopping season, Tokyo Disney Resort has just issued a partial merchandise recall.

The resort announced the recall of 4,240 Christmas-themed stainless steel bottles sold between November 8th and 15th. The bottles, which feature the park’s festive character Lil’ Lin Lin, were found to have a defect that caused the contents to leak from the drinking spout.

A decision has been made to recall 4,240 Lil Lil Lil stainless steel bottles that were sold between November 8th and November 15th due to a defect in the opening of the drinking spout that caused the contents to leak out.

11月8日～11月15日の期間に販売していたリルリンリンのステンレスボトルのうち4240個を対象に、飲み口の開栓部分の緩みにより内容物が漏れ出る不具合が発生したため、商品回収が決定されました。https://t.co/BAGGv71okO#TDR_now #TDR__now #TDR_info pic.twitter.com/kpdnA3IKsk

— どりあ@ディズニー情報 (@tdr_doria) November 26, 2024

Oriental Land Company issued a public apology for the inconvenience and urged customers who purchased the affected bottles to contact the park for a return or exchange.

Credit: Tokyo Disney Resort

This recall follows a similar incident in 2022 when Tokyo Disneyland and Tokyo DisneySea – both of which have seen a surge in attendance from international guests lately – had to recall candy after discovering that certain packages had grown mold due to improper sealing. These mass recalls highlight the challenges faced by Disney parks in maintaining quality control amid the high demand for exclusive merchandise.

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