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December 10 Marks New Disney Park Entry Rules Amid Guest Abuse Reports

Shanghai Disneyland has updated its park entry policies following reports of guests misusing electric wheelchair rentals for recreational purposes. These changes come as part of ongoing efforts to address evolving challenges and maintain the magic of Disney parks.

Next year marks the 70th anniversary of Disney’s theme park empire. This milestone reflects decades of transformation, with ticket prices skyrocketing from the $1 entry fees of the early days. By 2025, a single-day ticket to Disney World is set to cost as much as $199. Disney attractions have also evolved significantly, offering guests more immersive, high-tech experiences than ever before.

The Fab Five characters in front of Disneyland Resort's Sleeping Beauty Castle
Credit: Disney

As the park landscape continues to change, Disney has had to introduce new policies to adapt. Some, like the temporary COVID-19 restrictions, were short-lived, while others, like the permanent ban on selfie sticks, represent a long-term strategy to preserve the experience at Disneyland Resort and Walt Disney World Resort.

Electric Wheelchair Misuse Leads to Major Rule Change

The most recent policy update addresses the misuse of electric wheelchair rentals. Young visitors were reportedly renting these wheelchairs as a means of entertainment, using them for “bumper car” style play and driving around the park for fun. This behavior has raised concerns among guests, with some complaining that the electric wheelchairs caused disruptions to their park experience.

The issue was traced back to businesses near Shanghai Disneyland that offer electric wheelchair rentals. To bypass inspection protocols, these rentals are accompanied by an “inspection form” that allows them to enter the park, despite the park’s official guidelines stating that electric wheelchairs are for guests with disabilities or mobility impairments.

Guests ride Dumbo the Flying Elephant at Shanghai Disneyland
Credit: Shanghai Disneyland

Effective December 10, Shanghai Disneyland will implement stricter entry requirements for electric wheelchairs. Only guests who need them due to disability, advanced age, or specific health conditions will be permitted to use electric wheelchairs inside the park. To ensure compliance, guests must register for the service through the Shanghai Disney Resort Reservation Center at least two days before their visit.

Additionally, guests using electric wheelchairs must adhere to a speed limit of 6 km/h, ensuring a safer and more orderly park experience for all visitors.

Other New Entry Rules at Shanghai Disneyland

In addition to the electric wheelchair policy update, Shanghai Disneyland is introducing other changes to its entry system. Beginning December 23, guests will be required to provide an ID when booking tickets, which must match the name on the entry ticket. This new measure aims to combat ticket scalping, a growing issue at the park.

Enchanted Storybook Castle at Shanghai Disneyland
Credit: Disney

Ticket policies for children will also change. Children under the age of three will continue to receive free admission, but from now on, those aged three to eleven will need to purchase child tickets, which will be priced lower than adult tickets.

As Shanghai Disneyland continues to evolve, these new rules reflect the park’s commitment to maintaining a safe, enjoyable experience for all guests. With the rising popularity of the park and growing challenges such as ticket scalping and electric wheelchair abuse, these updates ensure that Disney’s magic remains intact for everyone.

What are your thoughts on these new entry rules at Shanghai Disneyland?

Chloe James

Chloë is a theme park addict and self-proclaimed novelty hunter. She's obsessed with all things Star Wars, loves roller coasters (but hates Pixar Pal-A-Round), and lives for Disney's next Muppets project.

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