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Images Credit: Disney / Clipart

Disney Oddly Discourages Guests from Purchasing Disney Genie+

It looks like Disney Genie is here to stay… but we’re seeing some mixed signs from Disney when it comes to its value.

We’ve painfully said goodbye to the complimentary FastPass+ System and are now navigating through Disney’s new three-piece system including the Disney Genie, Disney Genie+, and individual Lightning Lanes.

Disney Genie
Credit: Disney

The Disney Genie is the complimentary feature within the My Disney Experience App that helps Guests navigate the Parks. The Disney Genie+ is similar to the former FastPass System but now comes with an upcharge.

Disney Genie+ allows Guests to pay a fee ($15 per person per day at Walt Disney World Resort / $20 per person per day at Disneyland) to select one attraction at a time to skip the lengthy standby wait.

The third piece of the Genie puzzle is the individual Lightning Lane attractions which are available for popular rides such as Magic Kingdom’s Seven Dwarfs Mine Train, allowing Guests to buy their way past the wait for an a la carte price.

seven-dwarfs-mine-train
Credit: Disney Photo Snapper

But is Disney Genie+ WORTH the upcharge? Disney has been sending mixed signals!

We previously shared that now on Disney’s website Genie+ has added the verbiage: “On average, Guests can enter 2 to 3 attractions or experiences per day using the Lightning Lane entrance if the first selection is made early in the day.”

Now, a push notification is being sent to Disneyland Resort Park Guests noting, “Pardon The Inconvenience: We strongly encourage you to check today’s Lightning Lane availability and other Park details before purchasing Disney Genie+ service, as purchase of Disney Genie+ service is nonrefundable. We apologize for any inconvenience.”

@ScottGustin took to social media to share a screenshot of the Disneyland App notification along with, “There is nothing normal about Disneyland actively discouraging people from purchasing Genie+. This is wild, folks.”

We’d have to agree that it’s very odd to see a Disney Park actually discouraging Guests from purchasing Disney Genie+.

Whether the issue is crowds in the Park or the confusion on if the service is refundable once Disney fans are disappointed in the service is unclear.

The experience of Disney Genie+ looks like it still has some issues to work through for the Theme Park fandom to get on board with the new upcharge service.

About Mike and Jamie Sylvester

We are Disney nerds. Two kids at heart who love the magic and the memories of Walt Disney World! We follow all things Disney and have great experiences with Disney Vacation Club and RunDisney events in particular. We enjoy the vacations, day trips, weekend getaways and geek out over the planning of such events. From lodging to dining to Fastpasses we have a spreadsheet for every occasion. Mike’s frivolous Disney goal is to acquire a magic band of every style while Jamie’s goal is to experience as many Disney desserts as possible. Usually there isn’t a day that passes without some discussion of the master plan of our next trip to the happiest place on earth. Most people think we’re normal – until they travel to Disney with us. We have been married for 16 years and are blessed with a daughter and a son who have already learned the importance of planning ahead! As a family we thoroughly enjoy the magic and the memories at Walt Disney World and are here to help others experience the magic as well.