Disneyland ParkNews

Injured Child Overlooked by Disney Guests on Christmas Eve

Christmas Eve brought more frustration than holiday cheer for some Disneyland Resort guests. While many families at Disneyland Resort were busy enjoying the festive atmosphere, one guest was left troubled by the lack of compassion they witnessed in others.

A Festive Yet Chaotic Atmosphere

Christmas is one of the busiest times of year at Disneyland Park, Disney California Adventure, and Downtown Disney District. Guests come from all over to experience seasonal decorations, holiday-themed treats, and entertainment like the A Christmas Fantasy Parade, Festival of Holidays, and “Believe… In Holiday Magic” fireworks. However, the influx of visitors often brings crowded walkways, longer wait times, and, as one guest discovered, sometimes a lack of holiday spirit.

A Disney cast member preview of A Christmas Fantasy Parade.
Credit: Disney Parks Blog

Redditor u/sensitiveorchidchild, who visited Disneyland Park alone on Christmas Eve, described their mixed experience in a social media post. While they anticipated high crowd levels and long lines, they were surprised by what they described as rude and inconsiderate behavior from some guests.

“First time going to Disneyland during the holidays,” the guest wrote. “…I don’t usually encounter any rude people or interactions that are directed towards me, but…sensed some kind of weirdness with some families feeling entitled to cutting or splitting in between lines.”

Despite these frustrations, the guest said they had an “amazing time” interacting with Disney cast members and enjoying the rides. Their disappointment, however, stemmed from the actions of fellow visitors during a particular moment.

No Christmas Spirit Among Disneyland Park Guests?

A crowd of Disney cast members watching a Christmas Fantasy Parade.
Credit: Disney Parks Blog

The Disney Park guest recounted an incident in Star Wars: Galaxy’s Edge that left them shaken. According to their post, they witnessed a young teenager slip and fall, only to see others nearby remain indifferent to the situation.

“Ended up seeking someone completely slip and land flat on their side near galaxy’s edge…,” they wrote. “Completely taken back by the lack of emotion with people who witnessed the first person slipped into the ground… ended up being the only one to offer help which she declined and rushed up and walked away fast. Instead saw some teenage girl mocking her along with her family and laughing.”

This lack of empathy, compounded by the mocking behavior, deeply troubled the Disney Park guest.

Fireworks above the Millennium Falcon at Disneyland
Credit: Disney

“Don’t get how some people can be so inconsiderate and hateful towards others when it could had been so serious,” they continued.

Though they enjoyed their overall visit to Disneyland Park, the guest said they would not return to the Southern California Disney parks on Christmas Eve or Christmas Day in the future due to the stress and perceived rudeness of other guests.

“I don’t think I’ll ever go again for Christmas Eve or Christmas Day to the parks,” they concluded. “Way too stressful and too many rude people/ families.”

Has another guest negatively impacted your Disneyland Resort or Walt Disney World Resort vacation? Disney Fanatic would love to hear from you in the comments. 

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

One Comment

  1. When my husband was stationed in Japan in the 90s, we went to.Tokyo Disney several times. The last time, we saw a group of junior high age boys there in a group. One of the older, larger boys was attacking a younger boy, and using karate kicks.
    The teacher chaperone just watched. This was not unusual. Japanese culture teaches kids to either fight back.or surrender, and that bullying isn’t unusual. My husband had had enough as the larger kid attempted to kick.the younger one in the crotch. My husband came up behind the bully, grabbed him.by the jacket collar, spun him.around, stuck his finger in the bully’s face, and said, “Damme!” In Japanese it’s a term used with smaller kids that means “Stop!” or “Don’t do that again.”
    At that point, the teacher finally got involved, because the bully had made the school.look.bad.

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