While visiting any Disney Park is an experience most of us would treasure dearly, one thing you never want is to be called a “Treasured Guest.”
Visitors from around the world flock to the Disney Parks on the regular to get their daily dose of magic and happiness. In the Walt Disney World Resort alone, thousands of Guests travel within the Parks and live out their Disney fantasies. And as much as Disney wants their Guests to get lost in the magic of it all, sometimes things can go haywire.
Picture this: It’s 3 p.m. under the hot Florida sun, the humidity is out of this world, and every Guest is either “Sleepy,” “Grumpy,” or “Dopey.” (Those aren’t just the Dwarfs from Snow White and the Seven Dwarfs; they’re also pretty much how most Guests feel after a long day out in Walt Disney World.) It’s on Cast Members to bring the energy back to visitors and give them a much-needed zap to lift their spirits. While talking to Bloomberg, Kenzie Palm, a skipper on the Jungle Cruise attraction, mentioned,
“When someone answers a business call or if a teenager’s zoned out on TikTok, I usually put in a joke request for them to order me a pizza.”
But what happens when Guests cross the line?
Disney has an “undercover” way of dealing with that as well.
Guests who act a little too much like the Disney villains we know and love — particularly those who exhibit diva behavior a little too reminiscent of the wicked stepsisters — are called “Treasured Guests.” Because Cast Members are required to always be polite, they have to come up with innovative and diplomatic ways to identify Guests who misbehave. These Guests are often passed between Cast Members to resolve trivial non-issues that are usually always blown out of proportion.
Per Bloomberg, here is what can happen when Cast Members encounter the infamous “Treasured Guests.”
“Screamers get cajoled into a furnished “quiet room” off Main Street or, worse, taken to security backstage to await municipal authorities. (While its movies include plenty of whimsical prisons—Rapunzel’s tower, Quasimodo’s belfry—Disney doesn’t have a jail.)”
Recently, we at Disney Fanatic covered a story of a possible “Treasured Guest”: a Disney Adult who threw a temper tantrum over the well-known Mickey Pumpkin that usually adorns Main Street, U.S.A., in Disneyland.
Of course, all Guests at the Disney Parks must be cared for. Just make sure you’re a Guest that the Cast Members love and not one they treasure.