Southwest Airlines is reeling right now from what can only be described as an unprecedented logistic implosion that has caused more than 60% of the flights, many of which were in and out of Orlando International Airport, to be canceled.
While the airline industry as a whole has suffered a major blow due to winter storms, Southwest’s disaster appears to come from an entire systems failure that has left customers and crew displaced.
In the wake of this, Southwest’s CEO Bob Jordan released a statement, which the airline shared on Twitter with the following statement:
“On the heels of wide-scale distruptions, we’re working diligently to Safely recover our operation & accommodate displaced Customers & Crews. We know this is unacceptable & sincerely apologize.”
On the heels of wide-scale disruptions, we're working diligently to Safely recover our operation & accommodate displaced Customers & Crews. We know this is unacceptable & sincerely apologize. If your travel was impacted, explore self-service options here: https://t.co/B6L8HR9Yqc pic.twitter.com/mLWndYMned
— Southwest Airlines (@SouthwestAir) December 28, 2022
Related: Delays, Cancellations Plague Disney World Airport Due to Winter Storm
Southwest Airlines is the largest domestic airline in the United States, flying several routes in and out of Disney-neighboring airports like Orlando International Airport, Los Angeles International Airport, and John Wayne Airport in Orange County, California. They famously never operate via hubs like Delta, American Airlines, and United. Reports have stated that the current computer systems have been unable to efficiently reorganize and adapt to the groundings in several parts of the country.
If you were planning on flying Southwest to begin or end your Walt Disney World Resort or Disneyland Resort vacation, be sure to check the status of your flight as soon as possible and remain vigilant of its status.
While the CEO hopes to have things back to normal next week, it is still an unprecedented time for anybody who is flying and we at Disney Fanatic hope everyone who is traveling this week–be it to Disney or otherwise–gets home safely.
We will continue to update our readers on Disney Vacation-related news and stories as more development stories come to light.