DiningMagic Kingdom ParkNews

Disney Cancels Dozens of Guest Reservations, Blaming Website Error

Disney’s new Magic Kingdom bar, Beak and Barrel, has already faced several technical challenges since its highly anticipated launch. Guests attempting to secure a reservation were recently affected by a “technical error” on Disney’s website.

Mapmaker's Room Beak and Barrel
Credit: Disney

Trouble at Magic Kingdom Bar

The main impact of this glitch was significant: around 50 reservations had to be canceled, according to reports. One guest shared the situation on X, describing how Disney’s guest services team handled the issue:

“So it appears that the reservation I made for Beak and Barrel this morning for Friday at 7pm was due to a ‘technical error’. The guest services team called me said about 50 reservations were made and had to be changed. Luckily I was able to grab one for 4:35pm and not get shut out completely. So now I’ll just show up to MK earlier than anticipated but not have to take up any time during the Halloween Party. Got lucky on that one.”

Beak and Barrel has drawn considerable attention since its announcement, becoming a must-visit spot for guests seeking themed drinks and immersive experiences. However, the bar’s online launch has been plagued with issues, including a complete website crash that forced Disney to reschedule the initial reservation date.

While the website error caused disruption, Disney’s guest services team reportedly acted quickly to help visitors rebook, demonstrating proactive customer service amid high demand. Still, many fans expressed frustration over the time spent in the online queue, a reminder of the challenges Disney faces with high-traffic website launches.

Beak and Barrel Magic Kingdom
Credit: Disney

A Hot-Ticket Destination

Despite the hiccups, Beak and Barrel has solidified its status as a hot-ticket item at Magic Kingdom, especially during seasonal events like Mickey’s Not-So-Scary Halloween Party. Guests are advised to double-check their reservations and reach out to guest services if they encounter any issues, as Disney has not provided further details on the cause of the website error.

Eva Miller

Eva was born and raised in the beautiful state of Oregon but has since relocated and lives in New York City. Since she was young, Eva has loved to perform in musicals, especially Disney ones! Through performing, Disney’s music became the soundtrack of her childhood. Today, Eva loves to write about all the exciting happenings for the Walt Disney Company. In her free time, Eva loves to travel, spend time in nature, and go to Broadway shows. Her favorite Disney movie is 'Lilo and Stitch,' and her favorite Park is Disney's Animal Kingdom.

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