VIDEO: Disney Park Guest Discusses DAS Experience

das experience disneyland

A Disney Guest recently took the time to share her experience with the Disney Accessibility Services and potential triggers that she learned about during her recent visit to a Disney Park.

The Disney Parks are places of magic and wonder for all who come to them. Guests come to the Disney Theme Parks — be that the Walt Disney World Resort or the Disneyland Resort — to live out their fantasies and dreams. In fact, Disney is special in how it makes an effort to be inclusive and be a destination for everyone.

Sleeping Beauty Castle, Disneyland Park/Disney

Sleeping Beauty Castle, Disneyland Park/Disney

One of the ways Disney makes that happen is through its Disney Accessibility Services system, while others include Electric Conveyance Vehicle (ECV) rentals, wheelchair rentals for those with mobility challenges, and special services like Sign Language interpretation and Assistive Listening systems for those with hearing disabilities.

A Disney Park is also working more on providing support for people who experience cognitive disabilities, such as those on the Autism spectrum. But according to a Disney Guest, and foster parent who shared her experience on the social media platform, TikTok, Disneyland in particular could do a better job of providing these accommodations.

Laura, @foster parenting on TikTok, shared:


Sharing for those who are interested and planning a trip ? #fostercare #fosterparent #disney #disneyland #daspass #disneyparks

♬ original sound – Laura • Foster Parent Partner

Laura especially called out the need for more warnings for those who have sensory issues and are sensitive to loud noises or others who are triggered by gunshot sounds.

In the TikTok, Laura detailed her struggles with figuring out how to sign up for the DAS system ahead of time, including mixing up the Disney World site with Disneyland and having to start the process and go through it over again. She also let viewers know to make sure that they scanned everyone’s DAS pass for the specific time it was reserved while at the Parks, because if not done correctly, the app will not allow the Guests to check into other attractions.

“WEB SLINGERS: A Spider-Man Adventure,” Disney California Adventure Park/Disney

When speaking about encountering sensory issues at Disneyland, Laura specifically brought up “WEB SLINGERS: A Spider-Man Adventure” and “Pinocchio’s Daring Journey.” She mentioned Cast Members had suggested they use noise-canceling headphones just in case, but they didn’t end up doing that, which per Laura was a mistake.

All in all, Disney has come a long way in helping mak the Theme Park more accessible to more people, and it seems Laura outlined a few ways the experience could be bettered even more.

We at Disney Fanatic will keep readers updated on all the latest news from Disney and Disney Parks as it comes to light.

About Priyanka Kumar

Priyanka is a writer, artist, avid reader, and travel enthusiast based in Chicago. In her free time, she is probably walking by the lake, catching up on the latest releases on TV, or spending inordinate amounts of time rewatching Moana, Encanto, and her Disney Channel life-long favorites Zack and Cody wreak havoc on the Tipton.

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