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Guests Infuriated After Waiting Hours For Frozen Ever After, Only to See Massive Malfunction

Walt Disney World Resort is a sprawling paradise of magic and adventure, featuring four iconic theme parks: Magic Kingdom, EPCOT, Disney’s Hollywood Studios, and Disney’s Animal Kingdom.

In addition to these, the resort is home to two exciting water parks, Blizzard Beach and Typhoon Lagoon. With tens of thousands of guests flocking to these parks each day, it’s no surprise that popular attractions often experience lengthy wait times.

magic kingdom cinderella castle at disney world
Credit: Greg Park, Unsplash

Disney World’s Most Popular Attractions and Their Long Wait Times

At Walt Disney World Resort, certain rides are notorious for their long queues. Each park boasts its own set of fan-favorite attractions that draw large crowds:

  • Magic Kingdom: Guests often line up for hours to experience the thrills of TRON Lightcycle/Run and the enchanting Seven Dwarfs Mine Train.
  • Disney’s Hollywood Studios: Popular rides include Star Wars: Rise of the Resistance, the high-speed Rock ‘N’ Roller Coaster, and the family-friendly Slinky Dog Dash.
  • Animal Kingdom: The awe-inspiring Avatar: Flight of Passage and the adventurous Expedition Everest are must-visit attractions with significant wait times.
  • EPCOT: Known for its diverse offerings, EPCOT’s World Showcase hosts beloved attractions such as Frozen Ever After.
frozen ever after sven
Credit: HarshLight, Flickr

The Challenges of Riding Frozen Ever After at EPCOT

Frozen Ever After has become a centerpiece of EPCOT’s Norway Pavilion, transforming the space where the Maelstrom once resided. This boat ride whisks guests away to the magical world of Arendelle, where they encounter beloved characters like Queen Anna, Princess Elsa, and Olaf.

Despite its popularity, Frozen Ever After is infamous for its extended wait times, often stretching beyond an hour and occasionally reaching up to three hours.

A recent guest experience highlights the frustrations that can accompany such high-demand attractions. After waiting two hours, a guest was disappointed to encounter significant technical glitches during the ride. The Anna, Elsa, and Olaf animatronics were not functioning properly, detracting from the overall experience.

@cm_brickflips

Insane ☠️ #frozen #frozeneverafter #disney

♬ Into the Unknown (From “Frozen 2”) – Movie Sounds Unlimited

Experiencing ride malfunctions can be disheartening, especially after investing hours in waiting. Guests have shared stories of their own challenges:

  • Extended Wait Times Due to Breakdowns: Some visitors report that after waiting for over an hour, their ride experience was marred by breakdowns, forcing them to ride in less-than-ideal conditions or even in the dark.
  • Being Stuck on the Ride: Others have faced the frustration of being stuck mid-ride for extended periods, such as an additional 40 minutes, only to find the ride closed later in the day when they returned.

A Glimpse into the Future: Frozen Ever After at Hong Kong Disneyland

As Disney continues to innovate, Frozen Ever After recently debuted at Hong Kong Disneyland, rebranded as Arendelle: World of Frozen.

The new version features some of the most advanced animatronics Disney has ever created. Guests can look forward to a fresh take on the beloved attraction, with cutting-edge technology enhancing the immersive experience.

frozen ever after snowgies
Credit: HarshLight, Flickr

Tips for Handling Ride Delays and Malfunctions

While waiting in line and dealing with ride malfunctions can be challenging, there are ways to make the experience more manageable:

  1. Use Disney’s Lightning Lane Pass Service: This paid service allows you to reserve access to select attractions, potentially reducing your wait times.
  2. Check the My Disney Experience App: Monitor ride wait times and updates on ride status to plan your day more effectively.
  3. Visit During Off-Peak Times: If possible, plan your visit during less crowded times of the year to minimize wait times.
  4. Be Flexible: Sometimes, adapting your plans on the fly can lead to unexpected magical experiences.

The magic of Disney continues to evolve, with new attractions and technologies enhancing the guest experience. Whether you’re waiting in line for a classic favorite or a brand-new thrill, staying informed and flexible can help ensure that your Disney adventure remains enchanting.

What’s the worst ride malfunction you’ve encountered at Walt Disney World Resort? Have you experienced any particularly memorable or frustrating ride delays? Share your stories in the comments below!

Krysten Swensen

A born and bred New England girl living the Disney life in Southern California. I love to read, to watch The Golden Girls, and love everything to do with Disney and Universal. I also love to share daily doses of Disney on my Disney Instagram @BrazzleDazzleDisney!

One Comment

  1. I have been stuck in both Small World and Pirates of the Caribbean. Both times we were stuck in there for like twenty minutes listening to one part of the songs over and over and over. It was annoying to say the least. One time after waiting for a couple of hours to ride Splash Mountain it broke down immediately after we got on the ride. It was frustrating but we were given passes to get on the ride through the exit. It is not anyone’s fault so I didn’t take it personally.

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