Child Jumps Off Disney Ride Vehicle, Gets Run Over By Next Car

Less than a week after opening Zootopia Land in Shanghai Disney Resort, it experienced its first accident. Earlier today, a guest fell off of “Zootopia: Hot Pursuit” and was run over by an on-coming car. According to reports, a young guest dropped their Mickey ears and jumped out of the vehicle to retrieve them. Once out of the vehicle, the young guest was run over by another car that was coming through the attraction.

You can view the photos of the incident via X (formerly Twitter) here, but please be warned that they are graphic images.

Zootopia Land in Shanghai Disney Resort just opened on December 20. Zootopia: Hot Pursuit is a trackless ride that runs guests through the streets of Zootopia with Judy Hopps and Nick Wilde. It is similar to Remy’s Ratatouille Adventure in Walt Disney World and Rise of the Resistance and Mickey and Minnie’s Runaway Railroad in Walt Disney World and Disneyland.

Shanghai Disney Resort issued the following statement on its website:

‘Zootopia: Hot Pursuit’is temporarily out of service until further notice. The other offerings of Zootopia including entertainment, F&B and merchandise will continue to operate as normal.

We understand this may impact some guests’ original visit plans, in which case we will provide refunds or exchanges for guests who have purchased park tickets for December 25, 2023 and wish to reschedule their visit to another date. Please contact your original point of purchase for refund or exchange of tickets for Shanghai Disneyland (tickets not redeemed), or contact Shanghai Disney Resort Reservation Center for other inquiries. The same policy applies to Early Park Entry Pass for December 25, 2023.

Policies for Shanghai Disneyland Annual Pass holders will be soon available on the resort’s Annual Pass Hub.

We appreciate your understanding and cooperation, and please follow the resort’s official App for latest operational arrangements.

Shanghai Disney Resort
December 24, 2023

Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.

In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members’ instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.

There has been no further statement from Shanghai Disney or the Chinese authorities. There has been no further statement from Shanghai Disney or the Chinese authorities. It is unclear how long the theme park ride will be closed or the condition of the Zootopia land guest who was run over by the ride.

We will continue to update this story at Disney Fanatic.