Disney Guest Loses Apple Watch, Reports $40,000 Credit Card Charges

Disney Credit Card Fraud

A case of a lost Apple Watch turned into one of credit card fraud.

According to the Orange County Sheriff’s Office, a woman lost her Apple Watch while visiting EPCOT, and someone used it to make $40,000 worth of spending last month.

Per the Orlando Sentinel, the woman claims she lost the watch while riding “The Seas with Nemo and Friends” and began receiving fraudulent charges on an American Express Credit Card that was linked to the smartwatch. The card had an “unlimited” balance which suggests how such high charge amounts could accumulate.


Credit: Disney

The Sheriff’s Office says the investigation is still underway, and Disney has yet to speak on the matter. The woman, who wishes to remain anonymous, claims that a Cast Member told her that the smartwatch would be returned to her promptly, but it was not.

According to records, the situation went as such:

  • Around 11:30 am, the woman was fidgeting with her watch while aboard the clamshell ride vehicle, when the watch fell off and onto the moving walkway. Her husband jumped out to grab it, causing the ride to stop. Cast Members informed her that they would retrieve the watch for her and return it to their Disney Resort hotel.
  • The woman reports checking in with Guest Services at Disney’s Contemporary Resort immediately after disembarking the ride, and she returned at 9:00 pm that night, but the Apple Watch never arrived.
  • Around 7:30 am the following day, the first alerts of fraudulent charges started coming in. She canceled the card and returned to Guest Services a third time to learn Cast Members still had not received the watch.
  • Disney security and Orange County Sheriff’s deputies arrived on the scene shortly afterward.
Disney's Contemporary Resort

Credit: Disney

Related: Family Shocked to Discover Apple AirTag Tracked Them at Walt Disney World

 Over the past few years, The Walt Disney World Resort has updated its ticketing and payment systems to work more fluidly with Apple products. Theme Park Tickets and Annual Passes can now be added to Guests’ Apple Wallets (called Disney MagicMobile), most–if not all–cash registers are incorporated with Apple Pay, and credit cards can be linked to Guests’ Disney Accounts making in-Park purchases as easy as a tap of a Magicband.

But that streamlining can pose an extra risk, and we at Disney Fanatic want to take this opportunity to advise all would-be Disney World Guests to keep track of their belongings and keep all payment systems secure.

Apple Watch Logo

Credit: Apple

Related: Disney Adds Security to Attraction Conflict Area

Apple notes that Apple Watch users can still track the location of the watch on their phones and mark the device as being lost. Doing so will lock the watch and block all cards linked to it.

We at Disney Fanatic will continue to update our readers on Disney Park news as more developments come to light.

About T.K. Bosacki

Born and raised in Tampa, Florida, TK Bosacki is a professional writer, amateur adventurer, and lifelong Disney Fanatic. His Disney Park days include Space Mountain, Tower of Terror, Kilimanjaro Safaris, and Nomad Lounge. He believes in starting at the Canada pavilion (IYKYK), and the Monorail is superior to all Ferry Boats.

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