Harmful “Widespread Glitch” Threatens Disney Subscribers’ Accounts

membership cancellation sign with red x

The Walt Disney Company might seem infallible, but as with any company as large as Disney, there will inevitably be some chinks in the company armor.

According to journalist Scott Gustin, Disney is facing a huge IT challenge — and not just when it comes to Disney Parks like the Magic Kingdom, Animal Kingdom, EPCOT, and Hollywood Studios! “A widespread glitch” is apparently threatening the accounts of Disney+ subscribers, not to mention ESPN viewers, Hulu subscribers, and more!


In the Tweet shown above, Scott Gustin writes that “Disney IT (not just parks – all of Disney) is still experiencing a widespread glitch impacting some accounts. The issue could impact accounts on Disney+, Disney Parks, ESPN, Hulu, D23, etc.”


Hulu Credit: Hulu

Gustin also shared a message from Disney with the following vague apology: “we apologize for the inconvenience and are actively working to resolve this issue.”

Devoted Disney fans will remember previous dramatic Disney IT glitches or disruptive events, not to mention the controversial Magic Keyholders’ glitch that caused many Disneyland Resort Magic Key Holders to get excited unnecessarily (not to mention Walt Disney World Resort Annual Passholders who got their hopes up about Annual Passes).

Disneyland Magic Key Online Queue

Credit: Disney

Some glitches (such as this hilarious Stitch glitch, which resulted in a very surprising Character Meet and Greet across the pond in Disneyland Paris Resort) are silly, less-than-harmful events.

However, a glitch like this one — complete with alarming messages (as evidenced by the Tweet shown above) about Disney customers’ account deactivations — is less funny or harmless.

Disney Fanatic will continue to keep an eye on this situation, and on Disney’s (hopefully) rapid efforts to resolve the IT glitches that are causing the account deactivation messages!

Are you a Disney+, ESPN, or Hulu customer — or perhaps a D23 member — who has been forced to contend with this glitch at the moment and has found it to be negatively impacting your Disney experience, either at home or in the Disney Parks at Walt Disney World Resort and Disneyland Resort?

Let us know if you’re still experiencing the glitch on Facebook, Instagram, and Twitter!

About Sharon

Sharon is a writer and animal lover from New England. Sharon's two main focuses in her work are Disney's correlations with pop culture and the significance of Disney princesses (which was the basis for her college thesis). When she's not writing about Disney, Sharon spends her time singing, dancing, and cavorting with woodland creatures!

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