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Walt Disney World Listens to Fans, Announces Planned Changes to Genie+

disney world genie+ changes
Credit: Disney

The Walt Disney World Resort and the Disneyland Resort have most definitely earned their monikers of “The Most Magical Place on Earth” and “The Happiest Place on Earth,” respectively. Any Disney Theme Park at each Disney Resort is filled with myriad entertainment offerings for Guests of all ages. Guests from all over the world flock to the Disney Parks for their chance at living that quintessential Disney experience. However, not all parts of the Disney Park experience are considered to be magical by Guests. In particular, there is one Disney product that has earned the ire of many a Disney fan: the Disney Genie suite with Genie+ (Genie Plus) and Lightning Lane.

cinderella castle at magic kingdom park, walt disney world resort

Cinderella Castle at Magic Kingdom Park, Walt Disney World Resort / Credit: Disney

Genie+ & Lightning Lane

The Disney Genie suite has been a source of consternation for many Disney fans. From its inception as a paid alternative to the previously free FastPass system to the various pricing issues many have noted about it, fans are less than impressed with the product. One expert developer even mentioned the app was not up to par in the least and insinuated that the people who coded it should have been fired.

Even on the most fundamental level of understanding how the app works, it took many fans a long time to understand the three-piece puzzle of Disney Genie, Lightning Lane, and Individual Lightning Lane. While many are more used to it now, one of the foremost concerns that fans have expressed time and again is that due to the current process, they often spend more time on their phones while at the Parks than enjoying the Parks themselves.

genie looks concerned and disney genie+ logo

The Disney Genie suite has been a source of confusion and frustration for many fans.

Disney Announces Changes to Genie Suite

However, journalist Scott Gustin took to Twitter to share that Walt Disney World will be making some changes to the Disney Genie+ product based on what they have “heard from Guests.”

Disney explained in a recent post on Disney Parks Blog that they were working on “simplifying the Disney Genie+ experience.” Per Disney, Guests have shared that they would like the ability to “plan with Disney Genie+ service and individual Lightning Lane selections before the day of their park visit,” and Disney has announced they are working on ways to make that happen.

Disney intends for these changes to come into play in 2024. Disney shared their goal is to allow Park-goers “the opportunity to spend less time planning in the park and more time enjoying your visit with friends and family.”

Tusker House Animal Kingdom

Tusker House, Disney’s Animal Kingdom Theme Park / Credit: Disney

While at the moment, Disney doesn’t have more details to share about these changes, the specifics will be announced at a later date.

About Priyanka Kumar

Priyanka is a writer, artist, avid reader, and travel enthusiast based in Chicago. In her free time, she is probably walking by the lake, catching up on the latest releases on TV, or spending inordinate amounts of time rewatching Moana, Encanto, and her Disney Channel life-long favorites Zack and Cody wreak havoc on the Tipton.

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