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disney genie service lawsuit

OOPS! More Genie Troubles: Disney is Sued Over Service

The Disney Genie service has been controversial since its start, but now the Mouse House is being sued over the technology the app uses.

The Disney Genie suite has been much debated and addressed, whether by Disney executives or by Disney Guests, ever since its release. The service, which includes the Lightning Lane and paid Genie+ service, replaced the (free) FastPass reservation system. Introduced during former Disney CEO Bob Chapek’s tenure, the service has been known to cause Guests a lot of frustration on more than one count.

disney characters magic kingdom

Disney Characters, Magic Kingdom Park/Disney

But while many Guests have had myriad issues with this system, the cause of this recent lawsuit might surprise more than one fan. As reported by Orlando Business JournalCalifornia-based Agile Journeys LLC filed a lawsuit against The Walt Disney Company on December 2.

Rather than being related to functionality or cost, which Disney has faced lawsuits over before, the new lawsuit alleges Disney engaged in a patent infringement of one of Agile Journeys’ patents, being used in Disney Genie and Disney Genie+.

main street usa magic kingdom

Main Street, U.S.A., Magic Kingdom/Disney

The patent was reportedly published way back in 2002, being dubbed “Method and Apparatus for Providing Visitors with a Personalized Itinerary and Managed Access to Attractions.”

As quoted from the lawsuit,
“Disney has infringed and continues to infringe (literally and/or under the doctrine of equivalents), directly, indirectly, and/or through subsidiaries, agents, representatives or intermediaries, one or more claims of the [patent] by making, using, testing, supplying, causing to be supplied, selling and/or offering for sale in the United States the Disney Genie system, including the Disney Genie App.”
genie+ logo

Disney Genie+/Disney

The lawsuit also alleges that Disney attempted to patent its own system previously, with the lawsuit claiming that the applications were “rejected.”

Prior to this, most recently, the Disney Genie service was in the news for its sudden and drastic price drop. After the Walt Disney Company announced that the service would start having variable pricing earlier this year, just over a week ago, the Disney Genie service saw its lowest price since the announcement of variable pricing yet.

Read More: Disney Genie+ Sees Drastic Price Drop

The Disney Genie Service consists of Disney Genie+ and Lightning Lane (including the Invidiual Lightning Lane) using which Guests can pay either by ride or by person to get a fast track to their attraction of choice. Guests of the Walt Disney World Resort and the Disneyland Resort both utilize this service.

We at Disney Fanatic will continue to report on all Disney news as it comes to light.

About Priyanka

Priyanka is a writer, artist, avid reader, and travel enthusiast based in Chicago.