Just over 24 hours ago, we at Disney Fanatic reported that two Walt Disney World Annual Passholders (APs) had sued Disney over the extended treatment of APs since reopening from the pandemic.
The anonymous plaintiffs’ lawsuit claims, in part, “Disney’s conduct is a predatory business practice, aimed at exploiting the customers who support it the most, its annual pass holders.”
Since that initial report, a representative of The Walt Disney Company responded with an official statement that included the following:
“Annual Passholders continue to be some of our biggest fans and most loyal guests We’ve been upfront with Passholders about the updates we’ve made, and we offered them the flexibility to opt-in or opt-out of the program early in the pandemic, including refunds if they desired. This lawsuit mischaracterizes the program and its history, and we will respond further in court.”
— Gabrielle Russon (@GabrielleRusson) October 19, 2022
It should be noted that The Walt Disney Company has worked to openly maintain the new status quo for its treatment of Annual Passholders. Specifically, it has restricted the sale of additional Annual Passholders while waiting to see if current Annual Passholders were willing to accept the new level of benefits for the additional price via the latest reopening of renewals for both Disney World Passholders and Disneyland Magic Key holders.
While it is clear that Disney is offering its Annual Passholders fewer amenities for more money, it is unclear if these plaintiffs are going to be able to prove any official wrongdoing.
We at Disney Fanatic will continue to monitor this story and other Disney Parks news and stories as more developments come to light.