Guests Reject Disney’s “Creepy” New Voice Assistant


Disney World has just confirmed that its new “Hey Disney” voice assistant is entering Disney’s Polynesian Village Resort for a Walt Disney World Resort trial period — but Disney fans are not happy about the new feature that is meant to make their Disney vacations easier.

Journalist Scott Gustin shared the news about the arrival of “Hey Disney” on Twitter, and fans were quick to establish their distrust in the potentially-invasive feature that would now be present in their Disney Resort rooms across from the Magic Kingdom within Walt Disney World Resort.


Credit: Disney

Many Disney fans asked whether or not the “Hey Disney” voice assistant could be unplugged, not just muted, and expressed relief when Gustin confirmed that the virtual assistant could be unplugged or Front Desk Services could remove the product at Guests’ requests for the duration of their stays at the Polynesian near Walt Disney World Resort.

“Unplugging this thing every time I check in that’s for sure,” one fan wrote. Another called “Hey Disney” a “creepy” addition to hotel rooms, saying that “it’s proven even when muted Alexa and google keep listening.”


Credit: Disney

“That will be unplugged as soon as I get to my room,” another Disney Guest confirmed, with many others following suit.

Many Disney fans’ trust in the Walt Disney Company has been completely eradicated in recent months, due to everything from rising prices to political stances to the now-former CEO Bob Chapek — and even though the return of CEO Bob Iger has bolstered some morale, it is clear that Disney Guests still do not feel like the Walt Disney Company, Disney Parks, or Disney Resorts actually have their best interests at heart.


Credit: Disney

What are your thoughts on the new “Hey Disney” voice assistant — which calls itself Guests’ “concierge and party host” as well as Guests’ “magical Disney companion”?

Will you trust this speaker when it is on mute, or will you be asking for it to be unplugged — or even physically removed from your space? Let us know on Facebook, Instagram, and Twitter!

About Sharon

Sharon is a writer and animal lover from New England. Sharon's two main focuses in her work are Disney's correlations with pop culture and the significance of Disney princesses (which was the basis for her college thesis). When she's not writing about Disney, Sharon spends her time singing, dancing, and cavorting with woodland creatures!

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