While heading down to Walt Disney World Resort to do things like ride the fun attractions, eat amazing food, and stay at incredible hotels is always a solid choice, there are some Guests who head to The Most Magical Place on Earth looking for a little more. Some Guests head down for a relaxing time at Disney’s top spas, others go down and never spend a day in the Parks, and some love to travel there for special events like Mickey’s Not-So-Scary Halloween Party or Mickey’s Very Merry Christmas Party.
And then, there are those Disney fans who look forward to certain events that Disney hosts every year — I am talking about runDisney marathon weekends! Each year, Disney World offers several runDisney weekends, including the Walt Disney World Marathon Weekend, runDisney Springtime Surprise Weekend, Disney Wine & Dine Half Marathon Weekend, and the Disney Princess Half Marathon Weekend. These events are always incredibly popular, and the crowds are definitely high.
Those who want to register for a runDisney event must do so months in advance. This is where one TikToker has discovered a big problem with the way Disney runs the event. According to TikToker Alex K. (@alex.boe.balex), she registered for the Disney Princess Half Marathon Weekend and began training, as the race does have pace requirements.
Unfortunately, Alex broke her leg. The break was so bad that Alex needs a cane for the foreseeable future in order to walk. Because of this, she won’t even be able to walk in the half-marathon. Alex said that she reached out to Disney about the situation, and asked to defer her race entry until next year. She claims Disney said no and gave her two options: 1) Scrub the race (get carted to the end and get a different medal), or 2) not show up and just lose her money.
@disneyparks @disneyworldoffical @disney #rundisney #disneyprincesshalfmarathon help me understand why this is the policy.
Walt Disney World has always been known for being incredibly disability-friendly, so Alex was shocked that they would refuse to work with her in this situation. Disney even has special races for those with disabilities. Sadly, many commenters acknowledged that most races — not just Disney — have no refund policies when people sign up.
The runDisney website also states that race costs are non-refundable. Hopefully, Alex will be able to come to some understanding with Disney.