Disney ParksNews

Disney Parks App To Live Track Guests With New Update

Disneyland Resort and Walt Disney World Resort just introduced a cutting-edge feature to enhance the Mobile Ordering experience. With live-tracking now available, your favorite Disney Park app promises to make dining even easier and more convenient for guests.

Live-Tracking Comes to Mobile Orders

Mobile Ordering has revolutionized how guests dine at Disney Parks. Initially launched at select Quick Service locations, the feature quickly expanded across dozens of restaurants at Magic Kingdom Park, EPCOT, Disney’s Hollywood Studios, Disney’s Animal Kingdom Theme Park, Disneyland Park, Disney California Adventure Park, and Disney Resort hotels. Now, Disney is taking the service to the next level with real-time tracking through Apple’s Live Activities.

Three smartphones display lock screens with the new Mobile Order live tracking available via the My Disney Experience app and Disneyland Resort app.
Credit: Disney

According to Mac Rumors, the Disneyland Resort app and Walt Disney World Resort’s My Disney Experience app now allow guests to track their Mobile Order status directly on their iPhone’s lock screen or in Dynamic Island. This new feature eliminates the need to open the app, offering a smoother and more streamlined dining experience.

How It Works

Guests using iPhones with iOS 16.1 or later can access the feature. The live-tracking display shows essential details like the order number, pickup location, and real-time status. Guests can even use the “I’m Here, Prepare My Order” button straight from their lock screen when they arrive at the restaurant. Dynamic Island functionality is exclusive to iPhone 14 Pro models and newer, including iPhone 15 and iPhone 16.

Disney Mobile Ordering ad
Credit: Disney

Guests using other devices will still need to open the Disneyland Resort or My Disney Experience app to access their order information fully.

Disney App Compatibility

Two women enjoy snacks in front of an amusement park ride featuring flying elephants. The woman on the left, in a purple jacket, holds two churros, while the woman on the right, in a white jacket, holds a Mickey Mouse-shaped ice cream. Both are smiling.
Credit: Disney

Like most new features, the live-tracking update is only available at select dining locations across Disneyland Resort and Walt Disney World Resort. Disney has said the feature will slowly roll out to Quick Service restaurants in the parks and Resort hotels.

Have you tried Mobile Ordering at Walt Disney World Resort or Disneyland Resort? Disney Fanatic would love to hear from you in the comments!  

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

One Comment

  1. How about Disney spend some money getting their backend systems with more redundancy, performance and capacity increases before they start working on fluff notifications on half of the mobile devices in their parks? They have serious issues with their backend systems that keep crashing all the time but they’re spending time and money on mobile app extras that no one asked for.

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