Disney World Cast Member Gives Guest Confusing Surprise

cast member magical moments
Images Credit: Disney

A Disney World Guest was recently on the receiving end of a confusing surprise from Cast Members, but it’s more common than you think!

The Walt Disney World Resort is a place of wonder and magic for all Guests. The Central Florida Disney Resort is known for its classic rides and iconic attractions that have visitors from all over the world flocking to Walt Disney World. This said, every Disney fan will agree that Cast Members are the heart of the Disney experience.

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Cinderella Castle, Magic Kingdom Park, Walt Disney World Resort / Credit: Disney

Cast Members Surprise Disney Guest on Tower of Terror

A Disney Guest recently took to social media to share his confusion at a lovely surprise from Cast Members after he rode the Tower of Terror at Disney’s Hollywood Studios Theme Park.

The Guest shared how he’d gone on a Walt Disney World vacation a few months ago, and on his last day, the Guest rode the Tower of Terror. After he finished the ride, a Cast Member approached him and asked the Guest to follow her, saying, “Sir could you please come with me your family is waiting for you.” The Guest clarified online that he was alone without any family and was confused by what was happening. Eventually, the Cast Member explained she was offering him a re-ride, and he happily accepted.

Tower of Terror at Disney's Hollywood Studios Theme Park

Tower of Terror at Disney’s Hollywood Studios Theme Park, Walt Disney World Resort / Credit: Disney

While this isn’t necessarily a unique story, the Guest was interested in the occurrence because the Tower of Terror was his favorite ride, and just the previous evening, he’d purchased the single piece of merchandise of his entire trip, a Tower of Terror hoodie. Adding to this, photos began showing up on his Disney app even though he didn’t have a Magic Band. Finally, as the Guest was staying onsite at a Disney Resort, he wondered if Disney had put the various piece of data together and had chosen to give him a special surprise.

Moana Meet and Greet Disney's Animal Kingdom

Moana meet and greet at Disney’s Animal Kingdom Theme Park / Credit: Disney

What is a Magical Moment in Disney?

Fellow Disney fans in the comments explained that this was a standard example of a Magical Moment at a Disney Park.

A Magical Moment is a spontaneous, spur-of-the-moment act of kindness or surprise for a Guest from a Cast Member. Cast Members working at Walt Disney World, Disneyland Resort, and the Disney Parks abroad, like Disneyland Paris and Tokyo Disneyland, are given opportunities to give families special memories at the parks they will never forget.

Disney World Cast Members

Walt Disney World Cast Members / Credit: Disney

Magical Moments can occur when something goes wrong for a family or Guest or can be a random act of kindness to bring more magic into a Guest’s Disney experience.

About Priyanka Kumar

Priyanka is a writer, artist, avid reader, and travel enthusiast based in Chicago. In her free time, she is probably walking by the lake, catching up on the latest releases on TV, or spending inordinate amounts of time rewatching Moana, Encanto, and her Disney Channel life-long favorites Zack and Cody wreak havoc on the Tipton.

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