Disney World Cast Member Gives Guest Confusing Surprise

A Disney World Guest was recently on the receiving end of a confusing surprise from Cast Members, but it’s more common than you think!

The Walt Disney World Resort is a place of wonder and magic for all Guests. The Central Florida Disney Resort is known for its classic rides and iconic attractions that have visitors from all over the world flocking to Walt Disney World. This said, every Disney fan will agree that Cast Members are the heart of the Disney experience.

Cast Members Surprise Disney Guest on Tower of Terror

A Disney Guest recently took to social media to share his confusion at a lovely surprise from Cast Members after he rode the Tower of Terror at Disney’s Hollywood Studios Theme Park.

The Guest shared how he’d gone on a Walt Disney World vacation a few months ago, and on his last day, the Guest rode the Tower of Terror. After he finished the ride, a Cast Member approached him and asked the Guest to follow her, saying, “Sir could you please come with me your family is waiting for you.” The Guest clarified online that he was alone without any family and was confused by what was happening. Eventually, the Cast Member explained she was offering him a re-ride, and he happily accepted.

While this isn’t necessarily a unique story, the Guest was interested in the occurrence because the Tower of Terror was his favorite ride, and just the previous evening, he’d purchased the single piece of merchandise of his entire trip, a Tower of Terror hoodie. Adding to this, photos began showing up on his Disney app even though he didn’t have a Magic Band. Finally, as the Guest was staying onsite at a Disney Resort, he wondered if Disney had put the various piece of data together and had chosen to give him a special surprise.

What is a Magical Moment in Disney?

Fellow Disney fans in the comments explained that this was a standard example of a Magical Moment at a Disney Park.

A Magical Moment is a spontaneous, spur-of-the-moment act of kindness or surprise for a Guest from a Cast Member. Cast Members working at Walt Disney World, Disneyland Resort, and the Disney Parks abroad, like Disneyland Paris and Tokyo Disneyland, are given opportunities to give families special memories at the parks they will never forget.

Magical Moments can occur when something goes wrong for a family or Guest or can be a random act of kindness to bring more magic into a Guest’s Disney experience.