Another Guest reports that they will “never go back” to Disney World after huge problems arise during their Disney Park visit.
The “Most Magical Place on Earth” proved less than magical for a Guest recently and has resulted in yet another Guest who was left disappointed. The Walt Disney World Resort is an incredible place for a Disney vacation. Guests can choose their favorite Theme Park—Magic Kingdom, EPCOT, Disney’s Hollywood Studios, or Disney’s Animal Kingdom—to visit and take in the many rides and attractions on offer.
Recently, however, there have been increased reports of the Disney experience not living up to its reputation, and as a consequence, many Guests have felt the need to revoke their loyalty to the Disney Parks and the Walt Disney Company. This is in part due to the steep increase in prices reported, including the recent change to the Disney Genie suite, reservation system, and Lightning Lane issues that Guests have been sharing.
As told to Inside the Magic, here’s one more sad account.
Mr. Gagnon, a Disney Guest, told Disney World that after spending $600 in a day alongside multiple attraction and ride problems, the Guest was no longer returning to the Disney Park and was revoking his Disney fan status. Mr. Gagnon visited EPCOT this last Saturday, November 5, 2022.
The Guest said,
We went on numerous rides that had delays due to technical difficulties. It started at Test Track which had a 75 minute wait when we got there and had 3-4 delays due to technical difficulties. We then went to [another] which had a 40 minute wait and again started to have delays due to technical issues, we ended up leaving this ride. We then went to Ratatouille ride which had a 90 minute wait.
But extended wait times weren’t all. Mr. Gagnon even detailed how after a 90-minute-wait, “Remy’s Ratatouille Adventure” broke down just a minute into the ride. Gagnon mentioned, “They did take a little while to try and restore it but after maybe 20 minutes or so they brought up the house lights and asked us to stay seated until the cast members could escort us out and unlock the cart.”
If this weren’t all, Mr. Gagnon also said he faced food and customer service problems. He concluded, “Disney can’t seem to keep rides running and the customer service experience has plummeted. After spending almost $600 for tickets and lightning lanes I have no interest in going back and I’m selling all my stock in the company.”
It’s a shame to hear these reports of challenging experiences at the Disney Park, which is meant to allow visitors an escape from their daily lives and a place to live out their dreams and fantasies.
We at Disney Fanatic will continue to report on all Disney news as it comes to light.