Disney World Higher-Ups Personally Inspect Parks’ Problems


For Disney Park fans who visit the Disney Resorts or Disney Parks frequently — such as Annual Passholders or Magic Key Holders — it will be no surprise to learn that dissatisfaction among Disney customers seems to be increasing in recent months.

Whether they are upset with other Disney Park Guests’ behaviors, rising Disney prices, or decreases in the quality of Disney offerings, Disney Guests have been openly complaining about their experiences as customers.

The Disney Parks Chairman, Josh D’Amaro, recently paid a visit to Walt Disney World Resort with recently-returned Walt Disney Company CEO Bob Iger. Iger is typically very popular with Disney fans — particularly when placed in opposition with former Disney CEO Bob Chapek — and so his visit to the Disney Parks did not go unnoticed.

Former Disney CEO Bob Iger and new Disney CEO Bob Chapek

Disney CEO Bob Iger and former Disney CEO Bob Chapek. Iger tends to be thought of more positively than Chapek, who has faced a large amount of opposition from Disney fans. Photo Credit: Disney.

Although Walt Disney Company CEO Bob Iger only had positive things to say about his visit later — at least, on social media — it seems unlikely that there were no problems detected by the famous Disney CEO  during the visit to the Disney Parks.

After all, Disney Park Guests have been sharing plenty of footage of obvious maintenance issues or signs of disrepair on Disney rides and attractions as of late, so the signs are seemingly hard to miss!

josh d'amaro disney world

Josh D’Amaro at Walt Disney World

Furthermore, Josh D’Amaro and Disney CEO Bob Iger reportedly visited at least one problem area that is becoming known for its sad state.

Journey Into Imagination with Figment is an EPCOT attraction that has become more and more derelict, even though the dragon Figment is becoming more well-known among Disney fans due to his recent appointment as the mascot for the EPCOT International Festival of the Arts.


Reports also suggest that D’Amaro and Iger were speaking about the Harmonious show in EPCOT, a nighttime spectacular that is on its way out of Disney Parks.

Some Disney fans have been very pleased about the show’s removal, if their excitement about the removal of its less-than-aesthetically-appealing barges is anything to go by — and since Disney leadership is indeed planning to scrap the show altogether, it seems like there might be some good news on the way as Disney executives root out problems like this show!

Did you happen to be visiting Walt Disney World Resort in Florida while these two Disney leaders were there? Which other problem areas should they visit as they inspect the Disney Parks’ current state? Let us know on Facebook, Instagram, or Twitter!

About Sharon

Sharon is a writer and animal lover from New England. Sharon's two main focuses in her work are Disney's correlations with pop culture and the significance of Disney princesses (which was the basis for her college thesis). When she's not writing about Disney, Sharon spends her time singing, dancing, and cavorting with woodland creatures!

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